Web Design

Q. What advice do you have for a customer looking to hire a provider like you?

A. Simple, take some notes on what you expect, what you need and what you want. These questions help us deliver the website of your dreams. We emphasize going above and beyond and we are known for throwing in a few free extras to make sure your site is over the top. There is no excuse for unhappy customers other than a business that doesn't care about its customers. We want your website to be more than what you envision and we are the company with the expertise to make it happen. Always go with what you know and never let a web designer stop listening to what you want. Remember, we work for you, not the other way around.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. We like to give away free stuff. Every client gets a unique special deal because we want your site to be unique. We love to tell people that we make every site a work of art, and its true! We listen to what you want, take your best ideas and fill in the rest with things you either, never thought existed or never thought you could afford.
We have one secret, this is our side business. Our owner, Mike is a masters student in Biotechnology and attends Cal Poly, San Diego State, Cal State Fullerton and Cal State LA conducting research in advanced molecular techniques and biochemistry. He also works for the State of California and consults for local biotech companies. He built the business because he loves getting small businesses online and working the magic. We don't have a lease to pay, very low overhead costs and doesn't care if he is thousands of dollars lower than his competition. Just because you can't afford one of those pricey $10,000 websites, doesn't mean you don't deserve one! What's it worth to you? $1,000? $800? Call us, you will never believe how much you can get for less than you think.

Q. What questions should a consumer ask to hire the right service professional?

A. Always ask about deadlines, flexibility, experience and finished products. Will you own your design when its all done? Most web designers still own your site even after you pay. Make sure you get to keep the intelectual property (IP) on any images you provide and please, ALWAYS get your agreement in writing. A good designer always has a top notch agreement drawn up to protect your interests and to make sure we get paid at the end but we have never met a dishonest client. We have met dishonest designers! If we can't make your site to YOUR specifications, we will make a personal referral to someone who can, and someone you can trust.

Q. What important information should buyers have thought through before seeking you out?

A. Have a general idea about what functionality you need out of your site. Does it need to keep track of inventory, customers, send invoices, e-mails or text messages? We handle everything from real estate, asset tracking, event management to mechanics and small retail stores. We fit absolutely any budget from $100 to $10,000 and anything in between. We need to know what you want, when you need it and what your budget is. The rest is..... well, magic.

Never let a designer convince you are not important to them or they don't have time for you. It is important to be important and with us, we give every client the one-on-one attention and consulting that you deserve and need to help grow your business.

Q. Why does your work stand out from others who do what you do?

A. When I started making websites 16 years ago at..... 10 years old, I was still learning long division. But I used a method of web designing by using a Graphic User Interface (GUI) to allow me to build my website and the software would write the code for me. At the time, it was revolutionary and it was such a big deal, the news came to do a report about the 10 year old fifth grader that was making a website for his elementary school. Guess what, most web designers still use that same method today, actually so do we but it is one of many tools in our tool box. What makes us different is many web designers use ONLY that method, we focus on todays revolutionary methods of using what is called a CMS or content management system. We use the same software that powers websites for NASA, the White House, Congress, FBI, Department of Justice and more but we make it affordable for all small businesses. Every site comes standard with a login portal for you to log in and view your site statistics, edit content, send mailings or check inventory. We have mastered the art of designing websites that run your business for you, not the other way around.

Q. What do you like most about your job?

A. As the owner of DWD, I love interacting with the community where I grew up. As a child, spending time downtown and around the city, it is humbling to now be a proud active member of the San Dimas Chamber of Commerce and interact with the small business owners in our wonderful city. I feel my knowledge can be used to strengthen the city and surrounding communities by getting small businesses the online recognition that they desperately need and can't afford. Someone has to do it, and we have come along to pioneer the small business market by flooding the community with high quality websites for prices that small business owners can comfortably afford.

Q. What questions do customers most commonly ask you? What's your answer?

A. How do I get on page one of Google?
My answer is very simple. It is not always possible. Page 1 of Google is different every time you look at it, because each visit is with different keywords. We use the complicated mathematical formulas called algorithms that search engines use to decide who is more important than who when it comes to ranking websites. We use hundreds of tricks from link configurations, custom coding and keywords to get your page the highest ranking possible without investing thousands of dollars in Search Engine Optimization (SEO)
Everyone can get on page 1 for a fee, likely well over $1000 but it is possible, just not practical. We focus on organic approaches that capitalize on providing Google and other search engines with the information needed to rank your site as high as possible. It is a lot like having a study guide to a test, you know what is going to be asked and you prepare those questions in advance. We do the same thing for every variable in Google's algorithms to make sure you are up there with the top competitors.

Q. Do you have a favorite story from your work?

A. On of our future clients e-mailed us one evening, frantically hoping that we could log in to her page and fix a broken link for her shopping cart. After repairing the damage free of charge, she decided to become a client and we continued to maintain her third party website for her whenever she needed it. Her PayPal cart was not very stable and many of her orders would not go through, she was losing a great deal of business. She came back a year later and wanted a completely new website but could only afford a few hundred dollars towards a new one, which covered about a quarter of the cost for a new site. We gladly did the whole site for her within her restricted budget and she now gets hundreds of orders a month. Sure, we didn't make a lot of money by making her a new site, but all she needed was someone willing to help her and it completely turned her whole business around. Isn't that the way it should be?

Q. What are you currently working on improving?

A. Here at DWD we are working on a new website themes for users with mobile apps. Have you ever seen websites for iPhone or iPad apps that gives a snazy view of the app within a phone and provides a link to download the app in the app store? We are developing a whole product line of app websites for mobile developers. We are also working very diligently at diversifying our mobile website branch to get more small businesses on the mobile spectrum with mobile versions of their websites.
We have a lot of new features coming out soon, one of our new features is an SMS text messaging database for sending text messages to registered users. We have a lot more to come, call us and we can tell you about all our high-tech and exclusive features that you can start using for your business!