Open Access BPO
Open Access BPO

Open Access BPO

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Introduction: Open Access BPO has developed a new era of business outsourcing for both data and voice processes that caught the interest of Fortune 500 companies. Our Neo Captive BPO system set us apart from our competitors by its commitment to provide customized solutions and superior customer service. Neo Captive BPO refers to a hybrid form of outsourcing that gives the client control and customization options over their outsourced business process. As if they owned a foreign satellite office, yet is completely managed, staffed, and supplied by the provider in order for the client to focus on their core competencies. We have managed campaigns from prestigious companies that are based in the US, UK, Canada, Europe, Australia & Asia Pacific enjoyed the advantage of utilizing our systematic outsourcing approach. Our List of integrated Neo Captive Outsourcing Services - Inbound Customer Service - Technical Support - Web Engineering - Appointment Setting - Social Media Management - Fraud Detection - Lead Generation - Telemarketing - Inbound Direct Sales - Data Entry/Conversion, Mining & Cleansing - Research & Analysis - E-Commerce Store Management - Virtual Workforce - SKU Building/Cataloging - Seminar & Webinar Registration Open Access BPO takes this opportunity to implement our Neo Captive system to any of your business process. We have our commitment in integrating your organizational values, goals and beliefs once given the responsibility to ensure that you will be properly represented to your clients. Need further details? Let us start discussing your outsourcing needs.
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FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    As a captive BPO center, we managed business process campaigns in a fixed hourly rate with a price module that is competitive compared to both local and international competitors. The price range are adjusted based in the specific business process details that needs to be outsourced.

  • What types of customers have you worked with?

    What sets Open Access apart from its competitors is that we are a boutique-type firm with customer-centric solutions. Our services are tailor-made to complement each client's needs. Get an experienced team dedicated to optimizing and managing your business campaigns.

  • What advice would you give a customer looking to hire a provider in your area of work?

    There are thousands of call centers in the world and not all of them are capable of handling your business' needs. To maximize call center patronage, you must collaborate with a firm that shares your organizational values, goals, and beliefs. This ensures that you will be properly represented to your clients and the call center will be an integral part of your organization.