FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that our pricing is transparent and competitive. We offer upfront estimates tailored to the scope of each project, with no hidden fees. Additionally, we may provide discounts for bulk services, repeat customers, or referral programs. Our goal is to ensure fairness and affordability while delivering top-quality craftsmanship.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer begins with an initial consultation, either in person or remotely, where we discuss the project requirements and goals. We then provide a detailed estimate and timeline for the work. Upon approval, we schedule the project and begin work, keeping the customer informed at every step. We maintain open communication, address any concerns promptly, and ensure satisfaction upon completion.
- What education and/or training do you have that relates to your work?
Our team consists of skilled professionals with extensive experience in renovations and project management. We have undergone comprehensive training and possess certifications in relevant areas such as construction, carpentry, and home renovation. Additionally, we stay updated on industry best practices and advancements through ongoing education and participation in workshops and seminars. Our commitment to continuous learning ensures that we deliver high-quality results that meet the highest standards.