FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I always try to get as many details as possible before a project begins, and the I write a custom proposal that explains everything the project includes - process, scope, deliverables, timeline, and cost. My proposals are based on an hourly rate of $60.
- What is your typical process for working with a new customer?
I like to find out what the client is hoping to accomplish. For example, if a client tells me they want their website redesigned, I might ask them "What actions do you want your site's users to take, that they are not doing now?"
- What education and/or training do you have that relates to your work?
I went to design school in San Francisco back in the dot-com era, where I learned the new digital landscape. Since then, I stay current by always reading, reading, reading, and trying new things.