Computer Services

OC Nano

San Juan Capistrano, CA

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About OC Nano

hired 1 time on Thumbtack

Sun: 9:00am-5:00pm
Mon-Fri: 7:00am-10:00pm
Sat: 9:00am-5:00pm

Hello there!

OC Nano provides the following in Orange County:

* computer repair
* computer upgrades
* data recovery
* backups
* home networking
* security
* virus removal
* optimization

Call or send us an email to schedule your service today.

How may we assist you?

Location

San Juan Capistrano, CA 92675

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Reviews

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  • 5/5 stars July 19, 2011

    I have used oc nano on a number of times. The one good thing is if you have a problem and call him he comes out within an hour if its a 911.. He has great insight and can fix any problem. Very professional and knows his stuff on the geek level

  • 5/5 stars July 19, 2011

    Can you say sluggish? I was going gray waiting for my connections to connect. Sent an email to Michael Story at OC Nano and voila! I'm back in busy! Thanks Michael, for your quick response time and for working your magic on my computer.

  • 5/5 stars July 14, 2011

    Mike Story has worked for me as a computer designer/repairman several times for the last 3 years. He is very knowledgeable when it comes to getting the job done right. I don't think I could have continued our business without him, which has been very successful. He has always been dependable, cooperative, polite and always eager to hlep. He designs websites and is very creative. He is respected for his knowledge and ability in the computer field. I highly recommend him.

  • 5/5 stars July 12, 2011

    We've relied on OC Nano more than once to improve the security and speed of our home computers. They solve problems quickly and do a great job of explaining technical issues in terms that anyone can understand.

  • 5/5 stars July 11, 2011

    OC Nano showed up first thing the very next morning and fixed our wireless internet connection within one hour. They also setup our kids computers to surf the web safely and configured our Playstation to use Netflix on the big TV in the livingroom.

    Great job guys! Thank you, thank you, thank you.

  • 5/5 stars July 10, 2011

    Mike,

    I wanted to thank you for for tha fast service when I needed help but also with helping me with system improvements and security issues. I have been using OC Nano for a few years and no matter how complex the problem, Mike has been there for me. OC Nano's fees are very reasonable, hey there's something you don't hear often. Thanks agian.

    Dave

News feed

  • OC Nano launches home networking services in Orange County
    Jul 09, 2011 at 7:03 am

Question and answer

Q. What advice do you have for a customer looking to hire a provider like you?

A. We understand your pain, we've been there before. It will be okay though. If you could, please gather the following computer information before your appointment so that we can help resolve your issue as quickly and professionally as possible.

Computer Make & Model: (e.g. Dell Inspiron 530 laptop, HP Pavilion 700, Macbook Pro)

Operating System Version: (e.g. XP Pro, Windows 7, Snow Leopard)

Computer Model (e.g. such as Operating System, Make, Model,

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Most computer viruses come from either an email attachment or a malicious website. Use your web browser and email communications responsibly to avoid any problems.

Rules to Follow:

Don't open emails from anyone you don't know or if the subject line is empty. Use only one Antivirus software and keep it up to date daily. Using multiple protection softwares only slows your system down and creates a poor computing experience.

For your browser, don't install any Browser Helper Objects (BHO's) such as additional toolbars or spyware scanners. They'll slow things down and often open security holes in your operating system.

Q. What questions should a consumer ask to hire the right service professional?

A. 1. Are you capable of fixing my problem without charging me an arm and a leg?

2. Can you show me how to keep from having the same problem happen again?

3. Do you stand by your work?

4. Do you offer referral discounts?

5. Can you give me a reference of a similar problem you've fixed for someone else?

6. Do you offer a warranty on your work?

Q. What important information should buyers have thought through before seeking you out?

A. Computer Self Help Checklist

1. Do you have your original operating system or computer disks that came with it when you bought it?

2. Do you have an automatic backup system in place and is it working/up-to-date?

3. Note specifically what you were doing when you computer problem occured. (e.g. what software was open/running, what were you clicking, downloading, webpage you were viewing, etc.)

4. Check your computer specs by right-clicking on My Computer and then Properties. This will tell you your operating system version, amount of memory, etc. (PC)

Q. What do you like most about your job?

A. At OC Nano we love creating smiles on our customers' faces when their computers are working they way they were intended. It's very satisfying to show and teach people everywhere how to use their computer safely and efficiently.

Whether it's software, networking, security, email or just surfing the web - our goal is make technology simple and smart. And our customers love us for it.

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