Facilities Plumbing and Drain

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Introduction: What sets us aside from our competition is a guaranteed 4-year workmanship warranty on all repairs and instillations. We take pride in our work and will always recommend the best quality, most cost-efficient options resulting in substantial cost reduction in the long run.

Overview

Current Top Pro

Hired 52 times

Background checked

License verified

6 employees

2 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

51 photos

100Gal Starbucks Heater
Water Heater Installation or Replacement

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

18 reviews

5

89%

4

11%

3

0%

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0%

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Read reviews that mention:

Sally S.

7 days ago

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Hired on Thumbtack

We had an urgent water pipe issue after a tree falling down and breaking the pipe. I was able to get help from Facilities Plumbing immediately when it was late in the day already ard 4pm. Our technician James arrived in 2 hrs after I reached out and did an amazing job diagnosing and fixing the issue!! We are happy that we can get water back tonight all thanks to James.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Other pipe issue • Part of a larger issue with the plumbing system • House

Plumbing Pipe Repair

David F.

Feb 16, 2024

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Hired on Thumbtack

Robert made time to meet with us about our downstairs flooding issue on a Sunday, proposed a viable solution and estimate, and was able to schedule the work in just over a week. (Guys like Robert are very busy during the rainy season.) The guys who did the job were capable, efficient and knowledgeable. We recommend Facilities Plumbing for your sump pump installation without reservation.

Details: Install new or backup sump pump • Pump recommended by the professional • Yes, the building is currently flooded • Residential

Sump Pump Installation or Replacement

Mengqing W.

Mar 10, 2024

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Hired on Thumbtack

My home has water trapped in crawl space, after I called Robert, he explained to me the scope of work in detail and kindly arranged team to install the sump pump for my house during the weekend within 3 days. The team completed the job with high quality and cleaned everything up after the job is done. We are very satisfied with the project. Thank you Robert and team rescuing our home.

Details: Install new or backup sump pump • Submersible pump located inside basin • Yes, the building is currently flooded • Residential

Sump Pump Installation or Replacement

Shiran M.

Dec 15, 2023

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Hired on Thumbtack

I needed to replace two sump pumps, Robert came in the same day to inspect and give an offer. They came after two days to the work, replacing the pumps and also install new pipes . Very satisfied with the work and the overall service. I have another project that very likely Ill use their services again

Details: Repair existing sump pump • Other type of sump pump • No, the building is not currently flooded • Residential

Sump Pump Installation or Replacement

Nhi T.

Sep 6, 2023

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Hired on Thumbtack

Robert and his team replaced my water heater the same day I called- it was a holiday too. He responds quickly and communicated well from the beginning. He was patient with all my questions. I am a happy customer with hot showers again. Thanks Robert and team!

Details: Repair • No hot water • Gas tank • Bradford White • Outside • House

Water Heater Repair or Maintenance

Credentials

License

License Type: C36 – Plumbing Contractor (CA)

License verified on 1/13/2023

Background Check

Robert Ngo

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Easy free estimates for Residential, Commercial, and New Construction.
What is your typical process for working with a new customer?
Understanding our valued customers needs and providing an explanation of the perfect solution.
What education and/or training do you have that relates to your work?
California Licenced Plumber and Backflow prevention specialist with industrial / medical grade plumbing expertise.