Q. What advice do you have for a customer looking to hire a provider like you?
A. Ask if your quote comes with a price guarantee. Some firms charge you more if they take more time on your project. Also ask if you own your files once your project is complete. some firms do not provide the master files and try to maintain control of your account my controlling ownership of your site files.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Almost every project takes longer than you think it will take, because inevitably you want to change some of the project specs or add on to the project.
The most important thing you can do to ensure that your project is done properly and within budget is to develop an accurate scope document, detailing how many pages your site should have and what each page should do.
Q. What questions should a consumer ask to hire the right service professional?
A. 1. Can you provide references?
2. Do you guarantee your work?
3. Do you provide all of the master images?
4. Do you offer a price guarantee?
5. Can I access your project management system?
Q. What important information should buyers have thought through before seeking you out?
A. What they want their web and Internet presence to accomplish, what it doesn't need to do, how much they are willing to invest in it. You should also identify the assets that you will want to provide, including a digital copy of your logo, the text that you will want on the pages of your site, and any photos that you wish to use.
Q. Why does your work stand out from others who do what you do?
A. While other firms come from a technology or design background, we come from a marketing and product development background. We understand how a website should function from a client's perspective, how it fits into your overall marketing plan, and how to ensure it builds your brand and strengthens your business.