Marble, Tile, Stone & Grout Restoration

The Ground Floor

Van Nuys, CA

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Contractor – 789344

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About The Ground Floor

We do dustless diamond grinding, honing, polishing, and sealing of:

Marble
Travertine
Terrazzo
Granite
Limestone and other natural stone

We also provide brick, tile and grout cleaning and sealing. We do stainless steel restoration to remove rust, burns and scratches.

We offer shower and other glass restoration services to remove etch marks, mineral buildup and graffiti.

We also do high-pressure steam cleaning of concrete decks, walkways and garages.

Location

15812 Arminta St.
Van Nuys, CA 91406

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Question and answer

Q. Why does your work stand out from others who do what you do?

A. After 25 years of owner/operator success, I have developed certain skills unique to stone restoration. Among them is that we have a DUSTLESS way of grinding floors that doesn't make a mess of the whole house or building. We are sensitive to our customers needs and don't force our opinions onto them. Our repairs of chips and cracks is unsurpassed in the industry, and we provide both instructions and materials for the customer to maintain their floors and counter tops with a minimum of effort or expenditure. Our Magic Al products are all manufactured to the highest standards and are all designed to be used on or near polished natural stone, without damaging it in any way (no acid based cleaners).

Q. What do you like most about your job?

A. I like the look on our customers faces when they see the final look of their floors, walls, fireplaces, and/or counter tops. The expression "I can't believe how beautiful you made it look" is a familiar one and brings a strong sense of the pride we put into our work. Satisfied customers are the biggest reward. And since we are in business so long, it is delightful when they refer us and when, after so many years, they call us back to do other work. Since we are not janitors, our work lasts for a very long time, especially if our customers follow the instructions we give them to maintain the restored surfaces.

Q. What questions do customers most commonly ask you? What's your answer?

A. "How much DUST do you create?" We don't create any dust. Our DUSTLESS processes are designed to promote good health for our clients and the least amount of mess reasonable. "Do you protect our valuables?" We ask that you move the trinkets and light weight items out of harms way. We move the furniture and rugs. "Do you offer any warranty on your work?" YES, we offer two. First, we have our Smile Guarantee. You don't make final payment until you smile and are happy with the job. Second, we offer a 15 year No Stain limited warranty on sealing floors and counter tops. "Do you have insurance?" Absolutely. We carry Worker's Comp. and $2MM Liability Insurance and are bonded. "Are you licensed?" YES again. We have a California Contractor's License C-54 #789344 with no complaints against it.

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