FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on being a contractor, with liability, worker compensation, and commercial vehicle insurance. This may be common sense for a business owner, but many homeowners get pricing outside of these minimum requirements and compare just price and disregard the liability and safety concerns working with a "gypsy" contractor or guys hanging around box stores that steal their deposit. Don't get me wrong, if you are willing to take the risk, I can advise you on how to protect yourself and DIY, but the savings may cost you 3x more and 10x the headache if you don't have the tools. My pricing is clearly itemized in square feet, materials, labor, start and end date. Down to broom swept and do you need a dumpster or do we put curbside, as haul away dumping is additional. Communication is key, if no shoes or cutting in the house, we cut outside and work with booties - just let us know so we can prepare.
- What is your typical process for working with a new customer?
I listen 80% of the time and 20% I ask questions relating to the job. I then explain the scope of work, schedule, materials/labor cost, payment terms and we all sign a letter of agreement with my company and insurance documentation. Once the materials arrive and get acclimated to room temperature, we install 1000 sf/day.
- What education and/or training do you have that relates to your work?
1985 trained Aircraft mechanic, Aviation HS, LIC, NY. After USAF, 12 years of corporate sales and executive MBA, I was awarded a veteran owned franchise floor maintenance business (ServiceMaster) and (Carpet Network/Floor To Ceiling) floor covering/kitchen & bath dealership business in NJ for 12 years. After relocating to sunny San Diego, I became a licensed contractor and was awarded a veteran owned WIN Home Inspection LaJolla franchise to expand in So Cal.