Falcon IT
Falcon IT

Falcon IT

$75
starting price


Responds in about 4 hours

Introduction: Menozzi IT Solutions is 100% fully insured, complete IT support business, ready to tackle any of your IT needs! I am local to Falcon, Colorado and service Falcon, Colorado Springs and the surrounding area. I support residential and business customers as well as specialize in HIPAA compliance. I do remote support; however, it depends on the situation. I am highly attentive of what my customers’ needs are and I want my customers to be nothing short of 100% satisfied, that the services were top-notch, and service was friendly and easy to use. I have over 20 years of experience in the IT field. I worked for Northrop Grumman for 16 years as an engineer, working on contracts with the Missile Defense Agency (MDA). I was lead engineer for several teams, specializing in test, network and cyber security, as well as working in mission planning and systems engineering. I am retired United States Air Force where I was a Law Enforcement Officer. I have several degrees, beginning with an associate in Criminal Justice, a bachelor’s in computer science and a master’s degree in engineering. My passion is working with clients, computer system configuration, cutting-edge technology and a mix of hard to solve problems that led me to start my own business. The focus of Menozzi IT Solutions has been in customer interaction. I want you to think of me as your “IT GUY” where that interpersonal bond is formed instead of places like big-box stores where you don’t know who is handling your information. For your peace of mind, my business is also fully insured, which should be true for all IT techs you hire. IT personnel work with and around your most important data, handling private information that must be secured. This also includes inquiring about computer and security related coverage, such as data breaches and specifics regarding working with technology. I am easy to reach and love hearing from customers even if they are having a bad day – hoping that I can make it just a little better by fixing their technology issue or just to ask questions.
Overview

Hired 31 times

20 similar jobs done near you

Background checked

1 employee

26 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Venmo.

Social media

Facebook

Featured Projects

3 photos

Specialties
Computer type

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Computer issue

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

30 reviews

5
97%
4
3%
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Read reviews that mention:


pro avatar
William J.
4 days ago
·

Hired on Thumbtack

Hired on Thumbtack

I just want to say before I leave a review I know very little about computers. I recently bought a PC prebuilt from IBUYPOWER.com and it arrived this week. The PC came in broken and when I tried to get support from IBUYPOWER they were trying to blame me. It was around 5:30/6 pm when I searched for a PC repair place and the only place open was geek squad and I was not gonna trust them with my brand new computer. Being unable to locate anyone, I used thumbtack to message falcon IT for help. He responded to me in under 5 mins and had me call him to break down the issue. After a bit on the phone he had me come to his house with the computer so he can check it out. He was able to diagnose the computer issue as either the video card or the power supply in under 30 minutes. His knowledge of PCs and his speed at finding the problem blew me away as most places would have taken days to respond back to me. Im now sending my PC back to IBUYPOWER and will be getting one personally made by Falcon IT and he will be my main person for anything computers here in the springs. If you need any computer help or wanting to get a computer GO HERE.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • At the pro’s location

Computer Repair
pro avatar
Tristan D.
Jul 12, 2023
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Hired on Thumbtack

Hired on Thumbtack

Didn't require an actual visit. Helped me out (twice on two separate issues) via phone with some simple troubleshooting. A real gentleman. If I have issues with my computer, I know who I'm hiring.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Computer Repair
pro avatar
Joyce S.
Mar 20, 2024
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Hired on Thumbtack

Hired on Thumbtack

Couldn't get ahold of anyone for days. My son ended up driving to his house. The number must be wrong on his website. They said it was a software problem and "fixed it". However, the issue isn't fixed. After this post, he reached out and is offering to look at my son's computer again. I appreciate the effort to find out what the problem is.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location

Computer Repair
pro avatar
Robert C.
Jan 1, 2023
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Hired on Thumbtack

Hired on Thumbtack

Could not be happier with his work and would recommend him with no reservation. This man knows computers and how to make them sing!

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Computer Repair
pro avatar
Henry K.
Nov 24, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Was able to help answer questions on a holiday (Thanksgiving) no less. Appreciated the willingness to coordinate as best as possible on options to help with my computer issues.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
Credentials
Background Check

Michael Menozzi