Colorado Custom Services

Colorado Custom Services

Colorado Springs, CO

6 years in service

3 employees

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About Colorado Custom Services

hired 14 times on Thumbtack

We provide a variety of services based on custom laser engraving and cutting. Services range from basic engraving for individual customers to manufacturing custom products for corporate clients for resale. In addition to Laser based processes, we also provide the following services: Embroidery, Vector conversion and Digitizing of Images, Screen Printing, Promotional Products and Commercial Printing and a few others. We are a Specialty Services shop, and enjoy helping our customers bring an idea from concept to reality.

Custom artwork and graphics services are available including professional help developing ideas for products for specific events. We give wholesale price cuts to retailers, and quantity discounts.

In addition to numerous local businesses, our clients include many of the Units at Fort Carson Army Base as well as Peterson and Schriever Air Force Bases.


2345 Academy pl , #105
Colorado Springs, CO 80909

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  • 5/5 stars January 5, 2015

    Joe Touchette is one of my best vendors. We've given him multiple volume orders with tight deadlines and he's always come through. His quality is top rate and he knows what he's doing. Highly recommended.

  • 5/5 stars September 7, 2014

    Very professional and helped me put the custom engraving I wanted on my phone with no hassle. Will be setting up a future appointment to finish off my phone and very reasonable price. Highly recommend.

  • 5/5 stars July 3, 2014

    The experience with Joe and Custom Laser Engraving was wonderful! We weren't exactly sure what we wanted, but Joe offered great suggestions and the end result was perfect! Thanks, Joe!

  • 5/5 stars July 2, 2014

    Joe is a very professional and engaging person eager to please. Due to his past experience serving military clients my request concerning a set of unique aviation wings was handled quickly and efficiently. I highly recommend his services.

  • 5/5 stars June 10, 2014

    Great customer service. Very helpful in creating exactly what I wanted. Speedy service. I was afraid that I wouldn't find service at last minute and at such an affordable price.

  • 5/5 stars April 20, 2014

    Joe quickly provided me with a quote and made himself available on a Saturday to do the engraving for me. He was very kind, friendly, and took care of the work immediately that day. He did a great job consulting about what would be best for me to do, but also offered me multiple options for the font, etc. for the engraving - all at a very fair and reasonable price. I would highly recommend his services and will return to him, should I ever require engraving services again.

  • 5/5 stars April 8, 2014

    Joe went above and beyond for my special beer glasses! He explained the process and helped come up with a plan to fit my family logo on the beer glasses without them breaking. The glasses turned out better than expected and he got them done faster than I imagined! I can't wait to use them at my wedding reception!!!

  • 5/5 stars March 6, 2014

    Thanks for the outstanding service. Very happy with the results. A much better option that taking a sharpie to my son's baseball glove!

  • 5/5 stars February 17, 2014

    I will definitely be returning to Joe Touchette for engraving services in the future. I had him engrave a personal message into a leather wallet for a Valentine's Day gift and could not be more pleased with his exceptional quality, timely service, and fair pricing. He worked with me to achieve exactly what I was looking for and always kindly answers my many questions. I highly recommend!

  • 5/5 stars August 26, 2013

    Joe does etching on leather pieces that go on our lighting fixtures. I don't do a lot of business with him, but what I do, I'm very pleased with. He's a good guy and I enjoy yakking with him when I pick up our products.

  • 5/5 stars August 24, 2013

    Joe is a pleasure to work with, as he goes the extra mile to produce fantastic work. He is creative, professional, and delivers on time with every project. He regularly solves my problems with creative solutions. I enjoy the combined partnership which produces outstanding results every time.

  • 5/5 stars August 22, 2013

    I have ordered items from Colorado Custom Services several times. My orders have included acrylic name badges, wood picture frames and Christmas ornaments for both work and personal use. Every order is amazing. Items are made exactly as ordered, the products are high quality and the service is outstanding. The costs are great, shipping is reasonable and the orders always come faster than I expect them. You can't go wrong with CCS.

  • 5/5 stars August 22, 2013

    Joe Touchette/Colorado Custom Services is an outstanding business ally. Their professionalism and personal attention enables the best product possible, on-time and on-budget every time. Moreover, Joe's light-hearted personality makes it easy, and comfortable to work with him. Highly recommended. -MH

  • 5/5 stars August 22, 2013

    Joe does amazing work! He always does an amazing job and does it as quick as possible! I use him for all my engraving, and recomend him to everyone!

  • 5/5 stars August 21, 2013

    Joe is indispensable to my business! He does a lot of laser engraving of pens, name badges, glassware, and awards that I offer to my clients on a short turnaround basis, as well as smaller quantities,. Most of my other vendors don't offer that type of service and it allows me to be a more valued partner to my clients! Joe is awesome to work with!!!

  • 5/5 stars December 11, 2012

    Joe was very helpful, very patient, and very accurate with the services he provides. I am astonished with how well the work came out and the price was very reasonable. I recommend Joe to give customers an option to give tips.

  • 5/5 stars June 17, 2012

    We are beyond pleased with our custom-cut address numbers!!! Thank you, Colorado Custom Services, for the super speedy turnaround, and for the fantastic craftsmanship!!!

  • 5/5 stars May 5, 2011

    I ordered name badges for members of our Board of Directors. The order was processed smoothly and quickly. We received our order within a few days and the quality was wonderful. The layout and engraving were very professional. The pricing was very reasonable and less than quotes we had received from similar companies. We will look forward to continued business with Custom Laser Engraving.

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. 1. Laser Engraving customer provided objects
2. Precision Laser Cutting
3. Converting customer supplied images into Vector Art
4. Digitizing Customer supplied Images for use in Embroidery
5. Embroidery Services

Q. What advice do you have for a customer looking to hire a provider like you?

A. In order to give an accurate price quote it helps to be specific as possible. For example: I would like a quote for laser etching a sheet of wood. It is a clear coated maple binder. I would like my company logo etched in the upper center. The area to be engraved will be approx 4" wide by 2" tall."

Q. Why does your work stand out from others who do what you do?

A. We go beyond basic engraving and embroidery services, and actually spend time with our clients to help develop marketable ideas. We take great pride in providing the best services we can. Also, our network partners allow us to offer a diverse range of options regarding quality promotional products and customized apparel at affordable prices!

Q. What do you like most about your job?

A. Since every job is different, every day brings new artistic challenges. The ability to be creative and help clients develop a unique concept is something we really enjoy. The greatest satisfaction comes from seeing a satisfied customer.

Q. What questions do customers most commonly ask you? What's your answer?

A. What kinds of materials can you engrave on?
Can you engrave on metal?
Many materials can be effectively engraved upon, including leather, acrylic, wood, granite, marble, glass, delrin, plastics etc.
Metals can be marked with a CO2 laser system using a CerMark product. This method leaves a black engraving. No metal is removed, leaving the structural integrity of the object intact.
Questions for our embroidery department typically revolve around "What is the minimum quantity you will embroider?" , "What is your turn around time" or "How much does embroidery cost?" The answers to these questions are determined on a case by case basis. We will do single runs, but cost and time will depend on factors such as complexity of artwork, whether or not the client has artwork in a vector format or a stitch file, and the stitch count of the embroidered job.

Q. How did you decide to get in your line of work?

A. I was a Laser/Optics major in college. I purchased a laser for personal use, but was soon getting requests to cut or engrave from friends and by word of mouth, so I decided to officially open shop with a business partner. I was also getting requests from Military folks for embroidery services, so I opened up an embroidery department in order to better assist them. Our services have continued to grow as we saw a need for them. This led to a few other partnerships with other Specialty Service businesses. With the business resources we have at our disposal, we are able to provide quality work with fast turnaround times at reasonable prices.

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. Along with the continued development of graphics skills, my partners and I are always on the lookout for new processes and techniques to facilitate our ability to provide quality service and products.

Q. If you have a complicated pricing system for your service, please give all the details here.

A. Laser Etching Prices are based on:
1. Material being etched
2. Square inches of area to be Laser Etched
3. Complexity of what is to be Etched. This can vary from the very simple (for example, just a text engrave such as a name) to a much more complex image (a good example of this would be converting a multi colored complex business logo to a 1-color image for engraving, or converting a photograph for engraving)
I need all 3 pieces of information before I can give an accurate price quote.
Pricing for embroidery is very similar.

Q. If you were advising someone who wanted to get into your profession, what would you suggest?

A. Expect a long Learning Curve. Even with my education in Lasers, it took me about a year of hands on training to feel confident in presenting myself as a professional. Marketing is everything, and a lot of manufacturers of equipment will have you believe their machines are as easy to use as a printer. I have seen a few folks try to get into my line of business (out of state non-competitors I was giving tips to) and about half of them sold their machines out of frustration.

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