Code Blue Computing, Inc.

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Introduction: Code Blue Computing is a Woman Owned Family company with over 20 years of Fortune 500 Corporate I.T. Experience. We approach each and ever job with a personal touch and are well known for superior service in the industry. Our technicians have the experience, the know how, and the tools to expertly service both Commercial and Residential clients. Our Services Include: Computer Repair Networking Virus Removal Data Backup and Recovery Remote Support Computer Upgrades VPN (Virtual Private Networks) Encryption Services PC Tuneup Mounting of Flat Screen TV Installation and Concealing of Home Theater Wiring Founded in 2010 we have received many accolades since then: 2012 Small Business of the Year-City of Thornton 2014 Emerging Business of the Year- Broomfield Chamber of Commerce 2015 Outstanding Woman in Business Nominee- Denver Business Jouranl A+ Rating with the BBB We are a family owned business and love being invited into someone's home or business to rectify a problem they are having. Computers and Technology can be extrememly frustrating to work with but when we can help alleviate that frustration we feel we have done our job.

Overview

Hired 2 times

4 employees

14 years in business

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2.5

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Tracy N.

Jul 24, 2012

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Hired on Thumbtack

Cole B.

Oct 26, 2016

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Hired on Thumbtack

I came in looking to fix my computers performance (graphically) as it had dropped of the past few months and also had issues restarting. They installed a few free benchmark programs and a ran a free defragging software on my hard drive, did not fix any of the problems that I listed saying that they could not be recreated or just restated the problem in their report. They suggested the only way to improve my computers performance was with a 1tb ssd drive for $350. All of this talk and free programs with no fixes costed $100.

Code Blue Computing, Inc.'s reply

Hi Cole, We are sorry to hear that you were unhappy with the service that you received. It is not typical of our clients experience with our company. Thank you for your honest feedback. When your Mom brought the computer in she indicated that it was the main one that you used for your homework; we knew how important that computer is to you. We did spend quite a bit of time on your computer In September when it was brought in. We would welcome the opportunity to discuss this with you further. If you are willing to talk further please call us at 720-746-9763 and ask for Bill one of the owners of our company. Thanks, and have a great day.

Computer Repair

FAQs

What is your typical process for working with a new customer?
The most important thing that we do is listen. When we speak to a new customer we let them drive the conversation as far as what the issue is. Only then can you customize an action plan to help that customer. Every situation is unique.
What advice would you give a customer looking to hire a provider in your area of work?
There are a lot of companies out there and you need to be diligent in your research. Are they willing to quote an accurate price BEFORE work is completed? What is there experience? Are they accredited with the BBB, if so what is there rating? Are there any complaints about their services online? There are many excellent providers in our field. If you properly research your choices, you will be able to find the right provider at the right price for you.

Code Blue Computing, Inc.

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