Q. Describe the most common types of jobs you do for your clients.
A. . Tree removal and stump removal is what I do. Tree work is year around. You can see all the pictuers of the jobs just described and many, many more job pictures on my web site kelleyslawnandtreellc.com or by visiting thumbtack.com. Kelley's Tree & Stump Removal, LLC is a very customer service oriented company with two goals. One give fair quotes and two to make sure customer is happy. Thanks for your time Kelley Tann of Kelley's Tree & Stump Removal, LLC.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Mainly educate themselves. Trust but verify. Make sure company isnt fly by night or out of staters. Dont ever hand over any cash or checks or credit card numbers until job is done.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Falling trees is very dangerous, not to mention, chainsaws in the hands of unqualified people is very dangerous. This is something I've been doing off and on since I was 18. I'm now 40, so I have 22 years of experience.
Q. What important information should buyers have thought through before seeking you out?
A. Almost always, I have to come and take a look. This isnt like painting or box-cutting type profession, every situation is unique. The best thing for customers to do is educate themselves and make sure whoever they're dealing with is insured for sure, and find out if their city requires a license.
Q. Why does your work stand out from others who do what you do?
A. Kelley's Tree & Stump Removal, LLC., is a customer-service oriented company. In fact, I don't take a dime before the job is finished. Nor do I load up my tools until the customer has checked over the work and pays the bill.
Q. What do you like most about your job?
A. There's a couple of things I like about my job. I like working with trees and outdoors. I also like the wide variety of people and places I work for and at. I like having one boss, the customer I'm working for.
Q. What questions do customers most commonly ask you? What's your answer?
A. Questions and statements: First, "You can do that today?" "Yes, I can." Second, "You can do that within the next couple of days?" "Yes, I can." Third, in so many words, "That's a fair price." Fourth, "We'll tell everyone we know about you."
Q. Do you have a favorite story from your work?
A. The only favorite story I have is the same with all my customer's experiences--and that is happiness. My jobs are done fast and no headaches--in and out for a great price!
Q. What do you wish customers knew about you or your profession?
A. I want customers to know that I love what I do. This is why my customers are so satisfied. Furthermore, I always have a great attitude cause I love what I do and I am always on time and do what is agreed upon per myself and my customer.
Q. How did you decide to get in your line of work?
A. I started when I was in 18, working for my father clearing lots for 8 -inch D-log cabins to be built on our properties in the Rocky Mountains up around 10,500 ft elevation.
Q. Tell us about a recent job you did that you are particularly proud of.
A. The pictures I have listed on thumbtack.com. There's a 60-foot tall pine tree I took down, very technical job and in record heat that day.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. Yes. I'm always reading the latest publications in my field. I also stay up to date with International Society of Aboriculture.
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. Not that I'm aware of. Just maybe, more laws coming down the pike from the state and city. Maybe some new developments on telescoping saws?
Q. Describe your most recent project, what it involved, how much it cost, and how long it took.
A. My last job was today 4-2-11 and it was removing a 40' foot tall Blue spruce and the stump as well for $450.00 and was done in one day. The job befor that was removing four pines and thier stumps for 1,100.00$. You can see all the pictuers of the jobs just described and many, many more job pictures on my web site http://www.kelleystreeandstumpremovalllc.com or by visiting thumbtack.com. Kelley's Tree & Stump Removal, LLC. is a very customer service oriented company with two goals. One give fair quotes and two to make sure customer is happy. Thanks for your time Kelley Tann of Kelley's Tree & Stump Removal, LLC. Before all of those jobs was a job removing two small apple trees 15 foot tall, $120.00. It took me approx. 30 minutes. That was cutting down the trees, leaving some for customer to smoke grill some foods, and hauling the rest off.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. I do not. Every situation is different, but for the most part I charge flat rates for tree removals and stump removals. My last job was today 4-2-11 and it was removing a 40' foot tall Blue spruce and the stump as well for $450.00 and was done in one day. The job befor that was removing four pines and thier stumps for 1,100.00$. You can see all the pictuers of the jobs just described and many, many more job pictures on my web site kelleyslawnandtreellc.com or by visiting thumbtack.com. Kelley's Tree & Stump Removal, LLC. is a very customer service oriented company with two goals. One give fair quotes and two to make sure customer is happy. Thanks for your time Kelley Tann of Kelley's Tree & Stump Removal, LLC.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. Don't do it, unless you have experience. You have to be licensed through the cities of Aurora, Denver, Lakewood, Littleton, Englewood, and Wheatridge. I'm currently licensed in Denver, Lakewood, Wheatridge and Aurora. I will be licenced in Littleton and Englewood when ever I have time to go by thier respective offices. Not to mention it's very dangerous work. Trees are very heavy and chainsaws very sharp.
Q. Write your own question and answer it.
A. Has your company filed any insurance claims?
Proud to say, not a one! Safety is my number one concern.
