Acoustical Home Solutions

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Introduction: We provide Customer Service and Education. We listen to the customer when they are looking for systems that we offer. Price is based on what the customers request not what our sales people want to offer. Working with people! I like to make customers feel that someone is listening to what they are asking. Low Voltage systems are things that we really like to see when the job is complete. We feel as good about our work as we hope our customers like what they see and hear.

Overview

3 employees

20 years in business

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CeCe W.

Sep 10, 2010

Acoustical Home Solutions provided many services for me including a home theater, whole house audio, as well as a central vacuum system. The whole house audio and central vacuum had to be retro fitted. They explained to me up front what needed to be done and also told me that I may expect to have a few drywall repairs. In the end, they came well within my budget and I did not require any drywall repairs! The home theater system was very competitive in price and exceeded the value of other bids I received from other companies. I am very pleased with the quality of work and cleanliness when the work was completed! I would definitely recommend them!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We look at a job customer by customer. Some of our pricing for TV installs are standard and can be seen on our web site. Then others we like to do job by job since labor and equipment makes the job and we like to get you the best price we can. We do have hourly rates that range from $40.00 - $75.00 per hour based on what the job is. If you need just a service call per say we have a standard $75.00 for the drive time and the first hour.
What education and/or training do you have that relates to your work?
All the time. The most recent training was on the new Aton system that is a somewhat automated system with a low cost that the higher end systems. They provide customers to access different rooms of audio via wireless remotes so that retro fitting a home can be much easier. We have another training coming up for Lutron Radio Ra that is a computerized lighting system that uses the electrical lines that are wired in your home to turn on and off lighting and create sceens so you can hit one button and the house will light up from one location. But as you can see training is an on going thing to try to keep up with the technology that keeps coming out.
How did you get started doing this type of work?
Well that is a good story. We started in 1995 as a Security company and we were fortunate to come on board with Listen Up Audio as a contractor and in the next few years we learned to set up systems that were second to none. So over the years we learned more and more and started to have builders like DR Horton, Writer Homes, Harvard Communities, Markel Homes and a few others see that we could provide a one-stop-shop for everything and then it started. We grew to where we are today 15+ years in the business and still today our focus is on the customer.