Center Mass Media

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Introduction: We do it better than anyone else. We think outside of the box and on most cases we learn the product to a deeper level so we can represent/build the brand. Being able to increase our clients profits.

Overview

Hired 7 times

10 employees

12 years in business

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Featured Projects

30 photos

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Reviews

4.5

2 reviews

5

50%

4

50%

3

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1

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Necia M.

Dec 17, 2014

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Hired on Thumbtack

Our business with this company was to have a good holiday photo shoot of myself, my boyfriend, and our two dogs. I originally gave this business 3/5 stars due to them not giving us the raw images which we had requested at the time of the photo shoot, as well as hitting us with an extra $75 at the end for 'editing'. I changed my rating because they finally did give us the raw images (but not before a lot of begging and reminding from me). We were still slightly disappointed about the extra charge for editing. My boyfriend's dad owns a business similar to this down in Louisiana. He is more than capable of editing the photos himself and creating cards, albums, webpages, etc. This is what we told the photographer and editor at the end of the photo shoot, to which we got a response of "I just don't like it when other people edit my photos, I'm sure you understand" ... So because you 'don't like it' we have to pay $75?!? While everyone was very friendly during the shoot, things got very uncomfortable during the check-out/results/payment stage. I feel like they could have been more upfront about costs and let us know that they do not like to release the raw images. There were other photographers that were charging $150 flat for the session, that I didn't choose because I thought it would only take an hour and $75/hr was more reasonable than $150 .. Not the case. We got hit with $150 anyway and didn't get the results we were hoping for. While there were some good/cute pictures, there weren't nearly as many usable ones as I would have liked. Only one to choose from that had my two dogs and myself. Basically, things could've gone a lot better all around. Live and learn I suppose.

Center Mass Media's reply

Necia, I followed through and sent you all of the raw images per your request. Traditionally photographers would charge for a full backup of the raw images but we were happy to. We would very much appreciate you changing your review as we went out of our way to provide you a great service. The team enjoyed the shoot with you and your family. Thanks again, Center Mass Media

Pet Photography

Aarika M.

Dec 2, 2014

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Hired on Thumbtack

Very professional and helped us out a tremendous amount. Center Mass Media donated their time for the St. Jude Give Thanks. Walk. It was very appreciated and an overall good company that was very helpful! Highly recommended!

Center Mass Media's reply

Aarika, Thank you so much for the review. Our photographer had a blast. Let us know if there is ever anything else we can do!

Wedding and Event Photography

FAQs

What types of customers have you worked with?
Website Design Logo Design Social Networking eCommerce Solutions Collateral Custom Coding Marketing Services Professional Photography Commercial Photography
What advice would you give a customer looking to hire a provider in your area of work?
When you are looking for your next provider ensure that they are really going to be there for you. You don't want to be left high and dry with this website you do not know how to use or update. Ask every question you have, no matter how dumb you think it sounds. It is your intellectual Property, ensure you have it. Make sure you are always protected.
What questions should customers think through before talking to professionals about their project?
I wish customers knew how much time a real marketing team spends building a website that represents a company/brand. Unlike freelancers and overseas help, we learn your product/service so that we can better represent you.

Center Mass Media

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