Q. Why does your work stand out from others who do what you do?
A. Total Roofing and Restoration is not like other roofing companies. Many roofing companies send a sales person who has no actual roofing experience to your home. Our employees function more like general contractors than like employees of a big corporation. All of our employees are licensed in International Building Code, and are experts in roof construction. You will have one contact for your entire roofing process. Your construction manager will complete an estimate, order materials and oversee construction of your roof. Having one representative oversee the entire process ensures that problem areas on your roof get addressed, and you get the highest quality roof and top-notch customer service.
Total Roofing and Restoration also gives an industry-leading five year workmanship warranty. In order for us to warranty your roof for a five year period, we need to take extra steps to ensure that it will remain leak free. No matter what your local building code calls for, we always use ice and water shield. We always put drip edge around the entire perimeter of your roof, including 4” x 2” drip edge on your eaves. We always replace all vents and vent flashings, and reflash all pitched penetrations. We always attach shingles with six nails.
Q. What do you like most about your job?
A. Often people need a new roof and think they won't qualify for insurance replacement. We love to help people get that roof replacement with little or no out-of-pocket expense.
Q. What questions do customers most commonly ask you? What's your answer?
A. Will my roof replacement be covered by my insurance company? If you have an older roof, it has probably been through a few wind and hail storms, and has probably sustained some damage. If your insurance was in effect while that damage occurred, there is a good possibility that your insurance company will foot the bill for a replacement.
Will my insurance rates increase if I make a wind or hail damage claim? No, your rates will not be affected. Wind and hail damage are considered an act of nature over which you have no control. If your roof is replaced, your insurance rates may actually decrease.