The plumbing heroes

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Introduction: We have worked for all the big companies before starting our own. We realized that those companies only care about profit and not you the customer. Here at the plumbing heroes customers come first! We offer affordable plumbing without skipping on quality!

Overview

Current Top Pro

Hired 71 times

Background checked

License verified

3 employees

1 year in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

31 photos

Vessel sinks
Garbage Disposal Installation
Installing a new tub and faucet
Shower and Bathtub Installation or Replacement
Whoa! Mike came out for a quick repair that was fa
Very responsive and professional. Mike installed f

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

43 reviews

5

91%

4

5%

3

0%

2

0%

1

4%

Read reviews that mention:

Sue U.

1 month ago

·

Hired on Thumbtack

The Plumbing Heroes responded quickly, came the next day, and not only quickly did the job I asked, they came up with something that I hadn’t thought of which turned out to be the source of a much larger problem. Ultimately I think they saved me from a lot of headache down the road with this one simple suggestion. Thanks guys!

Details: 1 toilet • Municipal water (most common) • House

Toilet Repair

Elizabeth F.

Feb 25, 2024

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Hired on Thumbtack

We had an issue with the drainage in our kitchen sink, & the Plumbing Heroes were at our house the next day after responding within minutes to our request on Thumbtack. They thought it was the garbage disposal system so they replaced it (still didn’t work), sent an electric snake down (still didn’t work), but they refused to give up. They were finally able to remove the blockage & get our sink properly draining again. Over the course of the 3 days the project took, we worked with the owner, his nephew & another employee — all were friendly & professional. They cleaned up after their work & were super great with our nosey cats. Our only drawback was that the company rents the majority of their equipment from Home Depot so every time they needed to try a different tool (i.e, different electric snake), they would need to leave for a bit to retrieve it. If they had their own equipment, the work could’ve been done quicker & probably for less money. Overall, great guys who refuse to leave you with less-than-perfect work done. Would likely use again in a bind!

Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Sink • Townhouse

Plumbing Pipe Repair

Ariel Q.

Jan 30, 2024

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Hired on Thumbtack

The Plumbing Heroes were able to get me scheduled the very next day for installation of a gas water heater at the BEST price! They were informative, on time, and provided all contract details via invoice.

Details: Yes, the location has an existing heater • Gas tank (standard) • House

The plumbing heroes's reply

thank you so much for the review. this really made me smile this morning! it was a pleasure working with you! we hope to work with you in the future if you ever need plumbing service -Mike

Water Heater Installation or Replacement

Michael G.

Dec 29, 2023

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Hired on Thumbtack

The Plumbing Heroes were excellent. They were available immediately for the job and did quality work. If I have plumbing needs in the future I will definitely use them.

Details: No, repair is not urgent • No, the building is not currently flooded • House

Plumbing Pipe Repair

Charles E.

Oct 17, 2023

·

Hired on Thumbtack

Very responsive and professional. Mike installed five bathroom sink faucets and drains and a kitchen faucet, soap dispenser, and drain, (as well as reinstalling my dishwasher drain). Price was fair and honest. I needed the work done ASAP and Mike performed for me. Many thanks.

Details: No, I do not need to replace a sink • Single bowl • Undermounted sink • Vanity sink • 2 sinks • 3 faucets • House

Sink or Faucet Installation or Replacement

Credentials

License

License Type: Plumbing & Piping – Unlimited (CT)

License verified on 11/8/2023

Background Check

Michael Suarez

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I offer upfront pricing meaning you pay what the quote is no matter how long it takes!
What is your typical process for working with a new customer?
Make them feel comfortable! I like to explain in detail the diagnostic process and how I will fix the issue!
What education and/or training do you have that relates to your work?
I went to school at local 777 Jatc with a strong focus in commercial plumbing before switching to residential. I finished my apprenticeship in 2009 and have been licensed since then!

The plumbing heroes

FAQs

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