FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The most important thing for homeowners is how to obtain the HES rebates and see if they can be applied to their project. This can sometimes pay for the entire project leaving the customer with no out of pocket payments. For most existing homes, it can cover up to 80% of the cost.
- What is your typical process for working with a new customer?
Find from the customer what their specific needs are and attempt to offer the best options at the most affordable price.