Resource Systems

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Introduction: Able to examine a computer problem, evaluate the various aspects and possible solutions. The customer is fully appraised of the possible solutions and potential costs. I enjoy examining a problem and finding a solution. It's similar to solving a puzzle and enjoying the feeling of accomplishment when seeing your solution resolve the issue.

Overview

Hired 6 times

Background checked

1 employee

35 years in business

Payment methods

Ask this pro about their preferred payment method.

Social media

Facebook

Featured Projects

5 photos

Reviews

Customers rated this pro highly for responsiveness, value, and punctuality.

Great 4.8

6 reviews

5

83%

4

17%

3

0%

2

0%

1

0%

Read reviews that mention:

Joyce D.

Oct 5, 2013

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Hired on Thumbtack

We called Ed in a panic because we had a virus in the computer. he came immediately. He resolved all of the problems, explained each step clearly in non tech language, gave recommendations to improve the computers performance. professional, informative, completed all the tasks within the initial quote on budget. We would give the highest recommendation.

PC Computer Repair

Rosemary H.

Aug 5, 2014

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Hired on Thumbtack

Ed responded (and showed up) very quickly which was a huge plus. He is very knowledgeable, patient and thorough. I think he solved our problem (too soon to tell) - and a few we didn't know we had - and also was able to advise us on how to upgrade our computers. Will definitely use him again.

Computer Repair

Bruce L.

Nov 18, 2017

Helped me avoid being taken by two Wifi firms that wanted to charge me $3k and $5k respectively for a problem that was solved by replacing an ethernet cord. I would provide 5 star if I had him install any of the solutions he mentioned but it didn't come down to that.

Network Support Services

Ahmet G.

Dec 14, 2015

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Hired on Thumbtack

It was pleasure to work with Ed. He was competent, attentive to our needs and very professional. He diagnosed the root causes of the wireless network problem in our house very quickly and addressed it. it looks like we will be working with him in the years to come.

Network Support Services

Mary L.

Nov 3, 2015

·

Hired on Thumbtack

Ed did a complete set up of a new computer and printer for me. He had all the tools and knowledge to do the job.

Apple Computer Repair

Credentials

Background Check

Edward Kivell

FAQs

What is your typical process for working with a new customer?
Ask the client to explain the project in detail. Make sure that the client and I are on the "same page". Then explain in understandable terms what the process is that will complete the project and/or resolve the problem.
How did you get started doing this type of work?
Back in the 1980's, I developed an interest in computer and electronics and began to read and study in that field. I began to educate myself and to experiment with early computers.
What types of customers have you worked with?
Data Recovery, Computer setup,Malware/Virus removal. Network setup, file sharing, computer upgrade, WiFi configuration, Router configuration

Resource Systems

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