FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is by the hour. I will give you an estimate up front, and I will let you now if it might cost more before it costs more. Discounts for anyone over 65, military and veterans. The listed price on Thumbtack is starting price for remote work. Onsite is $10 more than remote to help cover travel and vehicle costs.
- What is your typical process for working with a new customer?
I provide free consultations by phone, text or email. We'll discuss the details of what you need and then set a time for the work to be done. I
- What education and/or training do you have that relates to your work?
I have over 25 years in IT consulting and engineering including hardware, software, home networking, technology training, business technology and strategic technical solutions. I have learned my trade through formal education, years of of work experience, and my desire to continually teach myself new skills.