FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do not charge by the hour, we only charge for the service being completed. Now and thru end of may we have specials on new water heater installation
- What is your typical process for working with a new customer?
When working with new customers we will contact via phone call or text message asking for pertinent information for the requested project we will collect home information and contact information. We will schedule you a time for our technicians to come out and assess what is actually going on and provide customer with an accurate estimate. If the customer is satisfied with estimate then Same day repair is available.
- What types of customers have you worked with?
We have worked with all types of customers from more seasoned home owners, property management companies, apartment complexes, new construction, commercial properties, and new home owners.