TechWise, LLC

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Introduction: Specializing in Small Business IT Management - Network Security - Network Administration - Wi-Fi Optimization - Security Cameras - Firewalls / Routers - Workstation Support - Web Design - Full Office Management We also do residential: - Security Cameras - Wi-Fi Optimization - Home Theater & Surround Sound - Smart Home Automation We provide businesses and individuals in South Florida with on-site computer, internet, and technical support. We're a locally owned company. Our mission is to provide you with personalized service, tailored to your individual needs. We value your time and work hard to build a reputation based on responsiveness and reliability. Our co-owner and Lead Tech, Will, has over 20 years of professional experience in the Information Technology field. He's happy to put that experience to work for you by resolving any technological problems in your home or business.

Overview

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3 employees

5 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Square cash app.

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15 photos

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Features wanted

Reviews

Customers rated this pro highly for value, punctuality, and professionalism.

Exceptional 5.0

5 reviews

100%

Thumbtack Customer

Jun 13, 2020

From Google

I was having some problems with my computer and my home automation system and found this company and called the owner William Amon. He was extremely nice and informative and explained what he does. He works on home automation, computer repair, and restoration, and so much more. What really got my attention was doing away with the cable television. We discussed some of my needs over the phone and he said it would be better to come over and survey what my issues were. Unlike many people, he showed up on time and had a full mask on with gloves and removed his shoes immediately. That was an excellent first impression. We went through everything and to make a long story short he repaired my computer, did away with my cable TV, and that would save me approximately 55% of what I was paying the cable company (over $1200 per year in savings). We made arrangements for him to come the next day and he did promptly and installed new equipment which he recommended and picked up for me. I might add that he found it on sale, so that save me a few extra dollars. Bill did everything in one day. I can't express how happy both my wife and myself are with our new cable-free TV system. We now have at least four or five times the amount of programs that we had from AT&T previously. He has supplied me with the best service at a very reasonable price and I highly recommend him for all of your computer needs.

TechWise, LLC's reply

Milton, it was great meeting you and helping you with your tech needs. I'm really happy I was able to help you save so much on your cable bill too!

Thumbtack Customer

Jun 9, 2020

From Google

I enlisted the help of Billy Amon with TechWise, LLC recently. Billy was very responsive and came over to do a thorough assessment of our cable and internet situation. The hour assessment was enlightening and we had many options presented to us to improve our set-up. Bill followed up with emails and answered all my questions. He allowed us the time to consider the options and do our own research. He was spot on and was able to perform all the work we needed very quickly and accurately. Our ask was to cut the cord but we got more out of it. We decided on ROKU+ and he set up everything on our 3 TVs and even provided our Google nest & AT&T home internet with improvements so everything is easier for us and a more solid connection. He gave me recommendations for laptop choices, helped with our WEMO, gave cheaper land line options and fax alternatives. The best thing was everything worked the first time! We are very pleased with the results, the follow up, the focused attention and the knowledge Billy provided. We are a little tech savvy but didnt want the hassle of taking time to research and then having to struggle with the installation that usually includes plenty of friction. Billy took all the stress and the unknowns away from that process and now we are confident in our choice and comfortable with the technology. We also know hes just a call, text or email away if we need him. I highly recommend Billy, Techwise LLC for your tech consulting needs. The experience was totally worth it!

TechWise, LLC's reply

Celeste, it was a pleasure meeting you and your husband. I love helping people ditch their overpriced cable TV for a much better (and affordable) solution. And you're right...I'm reachable any time of day via cell (954-417-0444) or email.

Milton B.

May 20, 2020

For those of you who are not completely computer savvy, like me, I want to tell you about a new company I found that is absolutely excellent. The company is TechWise and is located here in Coral Springs. I was having some problems with my computer and my home automation system and found this company and called the owner William Amon. He was extremely nice and informative and explained what he does. He works on data recovery, home automation, computer repair, and restoration, and so much more. What really got my attention was doing away with the cable television. We discussed some of my needs over the phone and he said it would be better to come over and survey what my issues were. Unlike many people, he showed up on time and had a full mask on with gloves and removed his shoes immediately. That was an excellent first impression. We went through everything and to make a long story short he repaired my computer, did away with my cable TV, and that would save me approximately 55% of what I was paying the cable company. (Over $1200 per year in savings) We made arrangements for him to come the next day and he did promptly and installed new equipment which he recommended and picked up for me. I might add that he found it on sale, so that save me a few extra dollars. Bill did everything in one day. I can't express how happy both my wife and myself are with our new Cable-free TV system. We now have at least four or five times the amount of programs that we had from AT&T previously. I'll be more than happy to help anybody with answering any questions that I can on how my service was. My name is Milton and my phone number is 954-424-0000, and follow the instructions or call William directly at 954-417-0444. He is local here in Coral Springs.

Thumbtack Customer

Jun 14, 2020

From Google

Billy was great. I needed some files transferred off of my laptop and he went out of his way to help me. He was responsive and called me back immediately. Billy had the job done in less than a day and keep me updated on his progress.He is very knowledgeable and reasonably priced. I would recommend Billy to anyone and plan on using him for all my computer needs. Thanks again Billy. Youre a lifesaver!

TechWise, LLC's reply

I’m so happy you reached out to me for help, Idie. It was a pleasure meeting you and helping you with your file transfer.

Thumbtack Customer

Jun 8, 2020

From Google

We were having consistent issues with our Xfinity internet and after spending a full day calling Netgear, Speaking with Xfinity and Eero I had Billy come over and take a look. He was super courteous, professional and knowledgeable! Instead of having to drive 20+ miles to get a new router from Xfinity (stores were closed by me because of the quarantine) he fixed the issue and I have had terrific service ever since. Super pleased and cant recommend him enough. After he helped with the internet I asked him what else he could do. He then helped me connect my TV with an antenna to receive cable for free, I had been trying for weeks but couldnt get the input to change to antenna and wasnt able to scan for channels without the original remote. He figured out a way and now I have free cable in my office as well! Amazing work!!! Thank you again Billy!!

TechWise, LLC's reply

It was a pleasure meeting you, Rich. I’m always happy to help people get back online and optimize their WiFi. Thank you for the kind words.

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William Amon

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
For most jobs, I provide an initial assessment for $75, which involves an analysis of your situation and an estimate for the cost of the job. (If it's something quick I'm sometimes able to resolve the issue during the assessment.) If you choose to have me perform the work, I credit the assessment fee back to you.
What is your typical process for working with a new customer?
Every situation is unique so I speak with each customer (via text and/or phone) to go over the specifics. Then, I go to the customer and provide on-site service. I also offer contactless pick-up and drop-off service.
What education and/or training do you have that relates to your work?
I have been working in the IT industry for 20 years and have an educational background in Computer Science. Before my education and professional experience, I was self-taught and have been using computers from a very young age.

TechWise, LLC

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