Introduction: One Man and a Van, LLC knows the importance of great home delivery service! Retailers and customers alike are very picky when it comes to home deliveries.
One Man and a Van, LLC is very proud to be Daytona's most trusted furniture, appliance, and electronic delivery company. One Man and a Van LLC is committed to ensure customer satisfaction for all delivery and assembly needs. From the time we talk to you on the phone to the time we arrive at your front door, you are assured of complete customer satisfaction.
One Man and a Van LLC can save you as much as 50% on home deliveries. We thrive on the home delivery portion of our service. Many times, people are surprised to find out the high delivery cost retailers charge when buying a product.
So how does this work? After purchasing your product, call One Man and a Van LLC to set up an appointment. We then go pick up your new item and deliver it to your home.
Home delivery starts at just $30.00 for single items.
Mission Statement
Customer satisfaction:
The mission of One Man and a Van LLC is to provide great home delivery and save people's money. We have very highly-trained employees who are trained to put customer satisfaction at the top of their priority list. One Man and a Van LLC has mastered the performance of putting the customer first. All of our employees have been trained in our 3 basics theories:
1. Pride through performance.
2. Serving customers with excellence.
3. Satisfaction through reliability.
Partnering for excellence:
One Man and a Van LLC is always looking for partnership with other businesses. Through building partnerships with companies in the Volusia area, we are ensuring to deliver excellent customer satisfaction.
Why One Man and a Van LLC?
One Man and a Van LLC is first in customer satisfaction. We have complete commitment to making customer service our number one priority. Our focus on customer service is a big reason why many Volusia retailers have trusted One Man and a Van LLC .
This is One Man and a Van LLC's 4-point formula to deliver excellence in customer service:
1. We train all employees in customer service.
All of One Man and a Van LLC employees go through extensive training in customer service. One Man and a Van LLC also uses a callback method in which our agents call all customers after the delivery or assembly has been made to ensure customers' complete satisfaction. By having this policy in place, our employees know they are going to be checked up on, thus ensuring quality work and customer satisfaction.
2. Reliable.
Along with customer service, reliability is what One Man and a Van LLC takes pride in. One Man and a Van LLC is reliable in every aspect. When it comes to committing to a delivery time, we keep it. When it comes to committing on a price with no hidden fees, we keep it. We are also reliable in only using safe, honest, clean cut professionals who will go the extra mile to ensure your satisfaction. Most importantly, we are reliable in being first in customer satisfaction!
3. Safety.
One Man and a Van LLC is also committed to safety. Our employees go through extensive training on working in a safe environment for them and the customers. This includes deliveries that arrive safely and unharmed.
4. Consistent.
By being consistent in the areas of customer service, reliability, and safety, we will continue to be first in customer satisfaction. We stand by our 4-point formula strictly. By doing so, One Man and a Van LLC will continue to grow as we do the right thing the first time, every time, and all the time.
If you have any questions, or for a free quote, call Ian.
Thanks and God bless.
