McCurrie Gadgets & PC Service, Inc.

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Introduction: The lack of integrity and honesty prompted Mr. McCurrie to establish McCurrie Gadgets & PC Services. A company that is built upon honesty and integrity; where the customers needs come first. A place where the philosophy "how much money we can get out of this customer" does not exist. Our clients are treated with dignity and class. We provide high-quality PC technical support services, software sales and distribution, in addition competent, professional customer satisfaction throughout the USA, Canada, Australia, The United Kingdom and worldwide. Together, McCurrie Gadgets & PC Services management team and associates has over 25+ years of Information Technology experience and Software & Network Security. Unlike the "Big Time" repair shops, we cater to your needs and provide friendly speedy service, at a very affordable price.We welcome the opportunity to earn your trust and deliver the best service in the industry. I enjoy knowing that I am assisting a client with solving their technical difficulty. Most importantly, the service performed is done right the first time around.

Overview

Hired 4 times

10 employees

12 years in business

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Reviews

Great 4.7

14 reviews

71%

29%

Winston R.

Feb 6, 2015

Christmas is always hectic for me! This year I fell behind in my Christmas shopping, and it looked like I was going to ruin my kids Christmas. My son wanted the new Halo 4 game, plus the Xbox Halo Edition Console. I searched every where, and I was not able to find it. Amazingly, I searched on Bing, and I found this site. As soon as I opened the link, I saw the Xbox Halo Console that I was looking for. Without thinking, I purchased it. I called the customer support hotline, to see if the item could be overnight. No hesitation, "Yes" was the answer. It cost me a pretty penny, but I got the Xbox console in the after noon before Christmas, and my sons Christmas was not ruined. Thank you so much!

Gill G.

Feb 6, 2015

My grandmother is a pretty old lady, but she has always wanted to learn how to use the computer. I am a college student and I am always to busy to teach her. However, I made it my priority to find a PC trainer for her at a reasonable price. I checked online and found McCurrie Gadgets, and contacted them. My grandmother has walking issues, and I thought that that would be an issue, but the agent said that he would come to the home, and teach the lessons. He brought everything, even a laptop for my grandmother to use. I stayed and watched the agent teach my grandmother how to turn on the computer. I was touched, because I could see the dedication and patience that the agent had. He was not getting annoyed or irritated, he went above and beyond! An hour and a half pasted and the trainer still had a smile on his face, though my grandmother kept asking him the same questions over and over. Long Story short, he only charged us for the Hour lesson, and said that he would come on a regular basis. I have never seen such dedication in a person working with the elderly. This Company truly left an impression on me. Two thumbs up!!

Sharon N.

Feb 7, 2015

The representatives were helpful in correcting the issues with my computer. They told me what the problems were and suggested software that was needed to keep viruses and malware out of my system. I've purchased the MGPCS tools and am quite happy with the results. And I already have told my friends about MGPCS Tech Support. One of the biggest advantages I appreciate is that I didn't have to take my computer to a store, leave it there for who knows how long and hope the computer works as it's suppose to when I got it home. Being a remote fix, I called in when the work was done and kept the representative on the phone while I checked out my computer so if I had any problems they could address them immediately. I have to also say the representatives were very calm even when I was upset and frustrated. The customer isn't always right but not one of the reps I worked with displayed any form rudeness or acted unprofessional."

Thomas N.

Feb 7, 2015

I have to say that since I contacted MGPCS Tech Support a couple months ago, my laptop is running very well. I like the fact that I can speak to a live human being in the US. shortly after I call and that they can see my screen and understand what I am describing. They usually have been able to resolve my issues quickly. One downside is that after spending several hours attempting to resolve an application problem I was having with Quicken software, they were unable to resolve the problem and referred me back to Quicken. Even if you pay Quicken for support, they only offer it on line and their people could not fix the issue either, so I don't hold that against MGPCS Tech Support.

Elana A.

Feb 9, 2015

It was with a great deal of trepidation that I goggled for a company to help me fix whatever it was that was causing both my desktop and my laptop to perform like molasses on a frigid day. I selected MGPCS Tech Support and did my first scans with their software, which detected 10,008 errors/problems of one sort or another. Clearly my computers needed a little attention. The end of the story is that they cleaned things up and both machines are running smoothly and are much better protected than before from malware. But what impressed me most about MGPCS Tech Support was their people - they were patient, professional, prompt, properly communicative, and I'm going to repeat patient because I'm not that knowledgeable about this area. Very pleased with their service. Would use them again, and recommend them to others

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our Pricing system are simple and to the point. We offer Technical Support subscription packages, starting at $9.99 a month to $29.99 monthly for unlimited technical support for 1 to 3 pcs. Additional Pcs can always be added on to your plan for $100. We offer one-time services that stems from PC Diagnostics $6.99 to Virus-Malware removal for $115. As a IT firm, we are distributors of pc software that stems from AVG, Carbonite, Anti Malware, Emsisoft; all software are fixed in pricing. Please visit our website or call for further details.
What education and/or training do you have that relates to your work?
Working in the Information Technology field, it is paramount that you stay afresh with the latest trends in technology. Therefore, I have joined several groups and organizations that supply a continuous flow and wealth of information with regards to Information Technology.
How did you get started doing this type of work?
I have always had an interest in the Technology field. Information Technology is vast field of study that continues to advance day by day; what better field to be in. Starting in middle school, up to High school, and eventually my college degree was targeted in Technology.

McCurrie Gadgets & PC Service, Inc.

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