FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Lets see... I'll just list a few components that are web related: Knowing your target audience; goal setting; copyrighting; photo/artworks composition; develop a navigation org chart; database creation; user interface testing; maintenance; SEO listing; testing; transferring the site; training; integration with 3rd party payment systems... etc. How on earth can one assume that one size fits all?
- What is your typical process for working with a new customer?
Listening for the emotive content behind what it is they are trying to accomplish. Then assigning homework for the client that isn't well prepared to be so in order for us to continue.
- What education and/or training do you have that relates to your work?
Director of Marketing Communications for a Telemedicine company that's based in the US and provides an opportunity for patients in Africa to converse with a doctor remotely via video and chat communications.