FAQs
- How did you get started doing this type of work?
I decided to get into this line of work when my high school bus driver took the time to teach me about computer capabilities and what these machines could do to make things much easier. Later on in my life, when I started to work at Circuit City and then at Staples, my passion grew even more because I loved helping customers and resolving their issues. I could see their joy and happiness when I helped solve their problem or took the time to assist them in selecting the proper computer that would meet their needs. My passion for computers is so strong that I will not stop until I have the various issues resolved. I still remember taking my first computer apart and then putting it back together by reading books and doing research. It made me so proud knowing that I could do it. Also, while in college, I was able to assist my computer teacher and my best friend by showing others how to practically resolve their individual needs.
- What types of customers have you worked with?
In addition to the obvious basic maintenance removals mentioned above, Ive also been able to deal with important Internet Security issues and establish in-house networks. Ive helped an independent business woman set up her computer system as she had just moved to a new state.
- What advice would you give a customer looking to hire a provider in your area of work?
Knowing that I have 15+ years of efficient experience, you should always ask about my licenses and certifications and what steps I take to keep current in these areas. When you inquire about rates, youll find that mine are extremely favorable by comparison to many, many others in this field.