Q. Describe the most common types of jobs you do for your clients.
A. There really isn't a most common type of job at Bryant's Trim. One month may be more convertible tops than anything else and the next may be more seat repairs than anything else.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Look for a licensed professional and ask for and check out at least 3 professional references. Ask to see some of their work or good photos of their work (make sure it is their work).
Q. What questions should a consumer ask to hire the right service professional?
A. Do you have any professional references?
How long have you been in business locally?
Is there any kind of guarantee or warranty on your work?
Do you have a valid business license?
Q. What important information should buyers have thought through before seeking you out?
A. What repairs or modifications do I want or need for my auto, boat or plane?
Do I want an original look or a custom look?
Do I want just a great looking interior or do I want a SHOW quality interior?
Q. Why does your work stand out from others who do what you do?
A. At Bryant's Trim we do not let a customer's vehicle, boat or plane interior leave unless we are happy with the work done. We take great pride in our work and we enjoy giving our customers more than what they paid for.
Q. What do you like most about your job?
A. We enjoy seeing the finished product leave with a smiling owner (and our new friend). That feeling means as much as anything else to us.
Q. What questions do customers most commonly ask you? What's your answer?
A. Why don't you accept credit cards?
In order to accept credit cards we would have to raise our prices to cover all of the expenses associated with credit cards. We feel that by not accepting credit cards, we can give our customers more value for their money.
Can you give me any references?
Yes. We are more than happy to give our customers references that they can call.
Do you have any pictures of your past work that I can see?
Yes. We are more than happy to pull up pictures on our computer of work that we have done.
Q. How did you decide to get in your line of work?
A. Bryant's Trim was started as a husband and wife business. Bryant's Trim was started out of the husbands love of automobiles and the wifes love of sewing. The rest as they say "is history".
Q. Tell us about a recent job you did that you are particularly proud of.
A. We were very proud when we found out that a 1948 Packard went to its first show with our interior work and took the judges top honors at the show.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. Our pricing system is not really complicated. We price our work by the job, considering factors such as: are we using OEM material and doing original work, are we doing original style with aftermarket materials, are we doing a custom interior, etc., etc.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. Make sure that you go to work for a good company with a good reputation. We have found through life that when you start any career with a company that has a bad reputation, that reputation will many times follow you through your career. Never believe that you know everything about this profession, we are always learning something new.