Computer Specialist

Q. Describe the most common types of jobs you do for your clients.

A. New Sales and Hardware Upgrades...

Q. What advice do you have for a customer looking to hire a provider like you?

A. We do the job you need, charge you accordingly and get the job done!

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. PHone support and dial in support is not support but a small remedy to a computer problem. On-site support 24-7 is true support and what fixes pc problems. Also, If you have to carry a computer in and wait a few days, it is not support..Geeks are learning Experts fix it!

Q. What questions should a consumer ask to hire the right service professional?

A. Do you offer warranty on your repair.

Q. What important information should buyers have thought through before seeking you out?

A. Have at least 3 important needs when you purchase a product and make sure they show you the feature to get those needs met...

Q. Why does your work stand out from others who do what you do?

A. Yes It Does we have over 20 years experience in the computer industry.

Q. What do you like most about your job?

A. It's always a different repair and I enjoy fixing something not working and seeing the customer happy.

Q. What questions do customers most commonly ask you? What's your answer?

A. Can YOu Swing by and Fix it for us, Yes!

Q. Do you have a favorite story from your work?

A. A Customer had 4 techs go fix something and they could'nt. All of them told the customer they were experts, I fixed the problem in 20 min and the customer told me that...I told him the repair was first grade computer knowledge.

Q. What do you wish customers knew about you or your profession?

A. On-Site 24-7 Support is what a business needs not a recording on the weekends or after 5pm.

Q. How did you decide to get in your line of work?

A. No Vacations...

Q. Tell us about a recent job you did that you are particularly proud of.

A. A Recent Network Installation with serveral computers and the customer was so happy he invited to dinner at his home and referred me 3 business associates.

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. Yes, Constant reading and Lab Work on New Hardware and OS Like Windows 7 Deployement and The New Microsoft Windows Server for Business.

Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

A. YEs, Many Like The New Fanless PC's, Touchscreen Computers, 3 year warranties and overnight part exchanges...

Q. Describe your most recent project, what it involved, how much it cost, and how long it took.

A. Consisted of installing and deploying 10 computers with Windows 7 OS and Microsoft Server. Took 4 days to complete the install part and special pricing was given..

Q. If you have a complicated pricing system for your service, please give all the details here.

A. No, pricing should be easy to tell a customer it is billed hourly or based on a specific computer task.

Q. If you were advising someone who wanted to get into your profession, what would you suggest?

A. IF you don't like to run emergency calls at 2 or 3 am..or on the Weekends don't get involved. Customer Want Full Support at any time no matter what.