FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our company offers several services, from A to Z for startups or established business, each project is different, and each client has different challenges, needs, and problems to solve. We provide custom quotes to each of our clients, working with us means you have a partner to work with for an extended period of time, always holding your back anytime you need.
- What is your typical process for working with a new customer?
When starting a project, we like to meet with our clients, listen them, understand their ideas, plans and challenges, suggest improvements based on our experience, after that, we present a proposal for their project, we discuss it, and then we quote it. After approval, we request the project data (Business info, Products, Pictures) depending on what kind of project we're doing. We always work with our clients on their side, we're reachable anytime during business hours, we respond their inquiries, and solve their problems in a quick manner.
- What education and/or training do you have that relates to your work?
We are a team of university graduated creatives, computer engineers, graphic designers, photographers and digital marketers, improving our knowledge and experience in a everyday basis. Our team has worked with several different industrie, fields and clients, from artisans on their crafts, startups and small business owners, to multi-million dollar businesses, our experience grows everyday and we apply all our knowledge and passion to every project, no matter the size.