FAQs
- What is your typical process for working with a new customer?
Once Customers books, we will reach out to inquire what our customer needs. We also send follow up emails thanking clients for their booking. Our team arrives at the scheduled time we allow and we complete the task within the scheduled time. Once we are finished we text the customer that we are completed and ask for their feedback. We also send a follow up email to customer.
- What education and/or training do you have that relates to your work?
We hire professional cleaners that have 5+ years experience cleaning for our roles only. We also run extensive background checks on each of our employees.
- How did you get started doing this type of work?
Heaven Maid was started in Houston Texas and expanded here to South Florida.