FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have set rates for most things that we do. Screen replacement is 189.00. Dc jack repair is 129.00. ALL software repairs are 89.00. The most common repair ticket we have is 89.00. EVERYTHING we do has a free estimate. If we tell you one price and it changes, we will call the customer to get approval before we proceed.
- What types of customers have you worked with?
Most customers have viruses, malware and/or complaints about a slow computer. We also replace screens on laptops, repair dc jacks on laptops and also ANYTHING to do with desktops or laptops. We also do onsite repairs for small business and for the average home user.
- What advice would you give a customer looking to hire a provider in your area of work?
I always recommend to anyone looking for any professional repair service, to check for certifications and a business license. Also, ask how much experience do they have in their particular field.