FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The customer can see my profile to know everything about prices. Depending on the job, I offer discounts.
- What is your typical process for working with a new customer?
1. Read the description of the issue and contact the customer for asking more details if necessary. 2. Schedule an appointment as soon as possible, depending on customer availability. 3. Be punctual and efficent. My primary goal is the customer satisfaction.
- What education and/or training do you have that relates to your work?
I am a telecommunications and electronics engineer, specialized in IT functions. I’ve received networking and management trainings that improved my skills and increased my knowledge.