FAQs
- What is your typical process for working with a new customer?
We prefer to talk to our clients over the phone or in person. By talking our customers get a better feel about the caliber of vendor we are and the service we can offer for their specific circumstances. Afterwards, we send them our pricing information with options so that they can make an informed decision. If they choose to book us, we prepare a standard service contract for them to sign, and we lock in their date with a 30% deposit. Before the event date, our clients are asked to fill out a worksheet with detailed information about the event so that we may provide optimal service.
- What education and/or training do you have that relates to your work?
Our current manager has a master's degree in science and technology, and over tens years experience in the social event industry. Two of our employees are professional photographers and one is graphics design artist. We also guarantee that all of our attendants are friendly, engaging professionals that have successfully completed our hospitality training course.