FAQs
- What types of customers have you worked with?
After the initial consultation, we hope you will realize the value of having a professional on your side. In order for us to be your representative and file your claim, you must appoint Tutwiler & Associates as your public adjuster. Thus we will ask you to sign an authorization form allowing us to notify the insurance company. Our professional fee structure will be worked out with you based on your needs and coverages and is generally based upon what we are able to negotiate for you. That means that we are highly motivated to do all we can to make sure you are fairly compensated in your insurance settlements with consideration to your coverage and insurance policy limits. Typically, fees run in the 5%-15% range but are highly dependent upon each claim type and circumstances. One of the things we pride ourselves on is making sure fees and related expenses are understood upfront so there are no surprises.
- What advice would you give a customer looking to hire a provider in your area of work?
When you suffer a property loss, the insurance company will send either a staff adjuster who is employed by the carrier or an independent claims adjuster who is contracted by the insurance carrier. Depending on the situation, they may also operate under certain incentives based on how many claims they can handle or how quickly the claim settles. Regardless, you should understand that both the staff and independent claims adjuster represent and serve the best interest of the insurance company. A public adjuster works for you, the policyholder, to make sure your best interests are represented and the insurance company fairly settles your claim and honors the provisions of the insurance policy.