FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is straight forward and includes all fees. The price quoted is the price you pay. As we are service based industry - there is never any sales tax.
- What is your typical process for working with a new customer?
We review the request from a potential client and provide a site walkthrough (if needed). A proposal is sent the same day. Once approved by the Client - an agreement is sent and executed. Services begin once the contract is executed.
- What education and/or training do you have that relates to your work?
Raven Security Group has been in the industry for nearly 20 years and was founded by industry experts. We encourage customers to review our expertise by going to the website, click "who we are", and then "our leadership".