Carpet Cleaning

Cantone II Carpet Cleaning LLC

Hudson, FL

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Bio

Our family has been in the carpet cleaning business since 2002. Caring for our customers needs by providing A rated service awarded us the Angie's List super service award for 2012 and 2013.
Our Motto "We don't cut corners we clean them!"

About Cantone II Carpet Cleaning LLC

hired 16 times on Thumbtack

Cantone II Carpet Cleaning offers a wide range of services such, as the following:

* Residential and commercial Dry Foam method of Carpet Cleaning.
* Upholstery
* Tile and grout
* VCT (strip and wax)
* Area rug (hand and machine clean)
* Extraction

We have been in business since 2002.

Customers love our work because we do it right, and if any problems ever occur, we return within 24-48 hours to fix it; we warranty all of our work.

Our customer service is rated excellent because we make our clients a prority.

Location

12378 US Highway 19
Hudson, FL 34667

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Reviews

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  • 5/5 stars December 13, 2014

    Very pleasant and courteous, great price, and my couches look almost brand new! Thank you :)

  • 5/5 stars November 4, 2014

    Susan is a lifesaver. I can't say thanks enough. She called out a crew for a rush job that I needed in a matter of hours! They were quick and professional and did a great job. I highly recommend this company.

  • 5/5 stars December 19, 2013

    great job, very pleasant

  • 5/5 stars September 11, 2013

  • 5/5 stars August 1, 2013

    WOW is all I can say GREAT JOB!!! very reasonable, professional can't say enough about Susan and Nathan. Thank you again and I will refer you to my family and friends

  • 5/5 stars July 5, 2013

    Couldn't be happier with the job Cantone did at my house. 2 bedrooms, a living room and a 400 square foot carpeted porch. 1500 square feet for under $100...what a great deal!

  • 5/5 stars December 11, 2012

    We got the Groupon deal back in March of 2012. The tech was ontime, clean, polite and they did a fantastic job on our carpets. They use a buffer type machine, and the carpet was dry in a matter of hours. The process got rid of some stubborn stains in our carpet, but I feel that a couple of more treatments will be needed to rid the carpet of the remaining stains. I highly recommend them, and I will use them again very soon.

    Susan W. from Cantone II Carpet Cleaning LLC replied to this review on December 11, 2012:

    Thank you for the Great Review!!!
    Cantone II Team,
    Susan,Sonia,Nathan and Anthony

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Most of our jobs are residential and commercial Carpet and Upholstery cleaning, Tile and grout cleaning and sealing,Strip, seal and wax VCT flooring.

Q. Describe three recent jobs you've completed.

A. Three recent jobs we had:

1. She was a regular customer (elderly) and we have serviced her carpets for many years. After the cleaning she stated that she did not have money on her due to her checks still coming in the mail. We did not mine leaving her house without payment because we understand things happen and we know our customers are good for it. Sure enough, she sent us a check via mail, along with a " Thank you" card and how she was pleased and always pleased with our services and states how she loves talking with our Tech ( Nathan), he's very friendly.

2. We just did a major clothing store called DOTS and they need VCT ( Strip and Wax ) and Carpet cleaning. 48 hours after the work was completed they emailed our management company stating how the floors look great!

3. This customer was a return customer from a special we ran on Groupon several months ago for Carpet Cleaning. She stated that she has found her Cleaning company and loves our prices even when we are not running specials.

Q. What advice do you have for a customer looking to hire a provider like you?

A. Make sure they are a reliable company that warrany their work and are insured.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. What type of products are used and if they are safe for my household such as kids, pets, adults, etc. We service many customer whom are allergenic, elderly, ill, have children or pets. It is important to us to ensure we know our products and advise our customers.

Q. What questions should a consumer ask to hire the right service professional?

A. Do you warranty all your work and what does specials entail? Some times specials can exclude certain items due to the process used to complete the service. Steps and Area rug are typically not included in the specials. Steps are cleaned individually and are a time consuming process to be cleaned correctly. Area Rugs can range from contemporary poly blend to hand woven wool. Many Orientals and hand woven need special attention and are hand cleaned with special equipment.

Q. What important information should buyers have thought through before seeking you out?

A. If a company is insured to protect you as a homeowner.
What type of specials do they have and what does it include?
How long have they been in business?
Do they warrany their work?

Q. Why does your work stand out from others who do what you do?

A. Our work stands out above other because we offer very good prices compared to other local listings and even the bigger company's. People tell us our technicians are friendly, work hard to please our customers and they can't get over the priced compared to others.

Q. What do you like most about your job?

A. I love dealing with the customer's. We meet a variety of different people everyday and they talk to us as if we were family and I love hearing their stories such as where their from or their kids, etc. I love interaction, I feel as if the customer is more then a client, they are a friend.

Q. What questions do customers most commonly ask you? What's your answer?

A. Most customers ask what's the difference between dry foam method and steam cleaning. Basically dry foam does not soak the carpet and dries within 1- 2 hours and reduces the time the customer is unable to return to their normal routine. This process reduces the chance of mold growth in the under padding of your carpets. Many modular and mobile homes have sub-flooring which can be damaged due to excessive moisture dry foam uses very little water to activate the foam.

Q. Do you have a favorite story from your work?

A. One of our customer's who has been using us since we opened gets her carpet done every year before the holiday's and one this year that has past (2011) she could not afford and because she has been a long time customer, we gave her a free cleaning. She was so thankful and she made our day by just her smiling.

Q. How did you decide to get in your line of work?

A. My Uncle owned the company before us and we all work together. In 2011 my Uncle became ill and we didn't want to see all his hard work go down hill, so my Mother ( Susan Cantone ) and I (Sonia) decided to take over the company and give it a make over. Before we only did carpet, now we offer all kinds of services such as Tile and Grout, VCT ( Strip and wax), Upholstery, wood flooring etc. We can do almost all types of flooring. What makes our company one of the top small businesses in our area, is the fact we are a Family Owned and Operated Company and we treat our customers as family. I feel that is why customer's have stayed with us since the beginning ( 2002 ).

Q. What are you currently working on improving?

A. We are currently working on our Office we just opened in Hudson ( 12378 US Highway 19 N. Hudson, FL 34667 ).
We want to make our office customer friendly and let them know they can come and ask questions or even if it's just for a chat. We also have Pick up and Drop off service for our customers with area rugs. Beacon Woods Restaurant that is very popular and has great food is located in the same plaza.

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