Q. Describe the most common types of jobs you do for your clients.
A. Carpet and Upholstery cleaning.
Q. What advice do you have for a customer looking to hire a provider like you?
A. Make sure they are a reliable company that warrany their work and are insured.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. What type of products are used and if they are same for my household such as kids, pets, adults, etc.
Q. What questions should a consumer ask to hire the right service professional?
A. Do you warranty all your work and what does specials entail.
Q. What important information should buyers have thought through before seeking you out?
A. If a company is insured?
What type of specials do they have?
How long have they been in business?
Do they warrany their work?
Q. Why does your work stand out from others who do what you do?
A. Our work stand out above other because we offer very good prices compared to other local listings and even the bigger company's. People tell us all the time of how hard our technicians work and they can't get over the priced compared to others.
Q. What do you like most about your job?
A. I love dealing with the customer's. We meet a variety of different people everyday and they talk to us as if we were family and I love hearing their stories such as where their from or their kids, etc. I love interaction, I feel as if the customer is more then a client, they are a friend.
Q. What questions do customers most commonly ask you? What's your answer?
A. Most customers ask what's the difference between dry foam method and steam cleaning. Basically dry foam does not soak the carpet and dries within 1- 2 hours.
Q. Do you have a favorite story from your work?
A. One of our customer's who has been using us since we opened gets her carpet done every year before the holiday's and one this year that has past (2011) she could not afford and because she has been a long time customer, we gave her a free cleaning. She was so thankful and she made our day by just her smiling.
