FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Bye Bye Junk's fees are the fairest in the business of Junk Removal Services. We should mention here something important: We don't like hidden fees! We thrive to build a relationship with customers where honesty is a value, and that's why we are straightforward about our pricing.
- What is your typical process for working with a new customer?
Step 1: Bye Bye Junk usually requests customers to share an image (i.e. pic) of their junk removal needs or we can meet with a potential client at the home or office to provide a quote. Both processes are free of charge to our potential customers. Step 2: Once we are hired, then we agreed on a date and time that is convenient for the customer. On the day of customer's appointment, we will call or send a text message to confirm it, and prior to arrival, we let them know that we are on our way to their home or office. Step 3: Clients will pay as soon as we haul and remove the unwanted items from home or the office.
- What education and/or training do you have that relates to your work?
Bye Bye Junk's owners believe in working hard to have their own business and be successful, that is why both of them studied careers related to small business administration and entrepreneurship.