FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices may vary depending on the scope of work.
- What is your typical process for working with a new customer?
Typical Process is communicating via phone , email or text, whichever they prefer. I try to find out which products or services they are interested in and learn there lifestyle to see if the product is suitable for there environment. We discuss all of there options in terms of quality , type of flooring and budget. We either meet in our showroom or in there home. I Take moisture and humidity readings at the time of estimate. Then we email a detailed quote that is itemized pertaining to all of there products/services they have selected. After the estimate is sent , we usually follow up and make sure they received it and answer any further questions.
- What education and/or training do you have that relates to your work?
Michael Layne is a certified licensed finish carpenter with Pinellas County Construction and Licensing Board. And is required to complete continued education for finish carpentry each year as well.