Computer Repairs & Upgrades

Stuart Rutter Computer Repairs

Spring Hill, FL

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About Stuart Rutter Computer Repairs

hired 6 times on Thumbtack

We do reformatting and reloads of the windows of your choice.

We do the following:
*Virus removal
*Memory and hardware updates
*Computers built to your specifications
I also now do slideshows for weddings, birthdays, and funerals it came from demands so i whent along with it

Location

9255 Regatta Circle
Spring Hill, FL 34606

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Reviews

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  • 5/5 stars October 26, 2014

    I was hacked and could not fix all the program, I found stuart and talked to him about our programs. I like the way he email right away with quote. call and set up to do both laptop an desktop. He came to my house and picked up both and told us be ready in a few day, called us and came and hooked everything back. than showed us what he did and answered all of our question...very professional...I am very glad that we hired him

  • 5/5 stars August 24, 2014

    I have known Stuart for several years now he started me on computers. I'm 72 years old I now no more than most my age on computers and have recommended Stuart to most my senior friends. This person as chosen to pick on the wrong guy with Stuart He as a great following from Hernando county to St Pete in Florida.

  • 5/5 stars August 24, 2014

    I have no idea what this Pat M as against Stuart but I have had nothing but great work From Stuart. And all my friends from the local moose lodge and the local eagles club that he did work for was so happy with him

  • 1/5 stars August 20, 2014

    In his Thumbtack interview, Stuart Rutter claims to be proud of the fact that he will not accept money for work that can not or should not be done. As regards our laptop, he judged that he either should not or could not repair our USB ports. That he did additional, unauthorized, work on the laptop is irrelevant. Best business practices -- and personal integrity -- require that he return money for work NOT done. During our text conversation of 8/6, he claimed that our refund check and the paperwork that he wanted us to fill out was, "being mailed as we texted." Stuart, there are sixty lousy bucks and a whole lot of integrity at stake here. The ball is in your court.

    Stuart R. from Stuart Rutter Computer Repairs replied to this review on August 20, 2014:

    You was told about coming to get your money back but never come. And you also bad mouthed me as a small business working from home when asked was you licensed to work from home you stopped the conversation I refuse to get into a mud throwing contest as you seem to be a grand master at that. Either come get your cash back or be quiet on the whole thing

  • 1/5 stars August 18, 2014

    We brought our business laptop to Stuart Rutter to have the USB ports repaired. Otherwise the laptop was fine. We picked it up (no receipt was offered) the next day. Not only did neither of the USB ports STILL not work, but he also installed (without our prmission) two anti-vilrus programs. It took us several hours to get it running as well as it did before he "repaired" it. Then, to make matters worse, he hassled us about our request for a refund, assured us that our future business was unwelcomed (fat chance, that!) and finally promised that the check was being written "as we spoke." That was on Aug 6th. I guess he is both incompotent and dishonest. DO NOT GIVE THIS MAN YOUR BUSINESS!!!

    Stuart R. from Stuart Rutter Computer Repairs replied to this review on August 18, 2014:

    This person was offered his money back but wouldn't show up get it he was very rude and one of is usb ports was completely broke I recommended using the one port with an hub and the computer was snarled up with viruses from torrent sites

  • 5/5 stars March 17, 2014

    I had a virus that was slowing my computer down & I couldn't shut the computer down or I had to go thru hell to get back online again. Stuart wiped the hard drive clean, upgraded me from Vista to Windows 7, gave me an Antivirus program & fixed my wireless card that hasn't been working the last 2 years, all this for $60.00 dollars !! I have been using the computer all week & the computer is doing great, THANKS to Stuart & all done for a great price too !!

  • 5/5 stars December 18, 2013

    Stuart was professional, quick (worked on my laptop right away), explained everything and was extremely reasonably priced. I would definitely recommend Stuart and would have Stuart repair my computers in the future. Thanks Stuart!

  • 5/5 stars November 20, 2013

    Excellent job! Stuart repaired my laptop in record time at an extremely reasonable price. I would absolutely use his services again if needed. The best professional.

    Stuart R. from Stuart Rutter Computer Repairs replied to this review on November 20, 2013:

    Thank you christopher

  • 5/5 stars November 6, 2013

    Stewart did a great job removing a virus. He was very fast. He will get all of our repairs from now on

    Stuart R. from Stuart Rutter Computer Repairs replied to this review on November 6, 2013:

    Thank you ill work on your computer anytime

  • 5/5 stars September 10, 2012

    This service has been doing my computer repairs for 5 years and has even built me the best computer I have ever owned. Stuart is an amazing problem solver and does it at a fair rate. He is quick and efficient with any issue I have had. Thank you Stuart for always being there to help!

  • 5/5 stars August 12, 2011

    Mr Stuart Rutter" Is the man to call for all computer needs , Very professional ,promp , reasonable" please if u have a problem get touch with u won't be sorry > Yours truly mr Larry Varner.

  • 5/5 stars May 19, 2011

    If you live in the Tampa Bay area and want someone reasonably priced to sort out your PC, then Stuart is your man. He helped me out of all sorts of problems I had gotten myself into when I lived in FL. If it wasn't for him my PC might still be broke or I would have most likely spent a whole heap of money to get it fixed.

    Mr S Calvert

  • 5/5 stars May 19, 2011

    I'm not a customer of Stuarts but I met him and his wife online quite a few years ago. I just wanted to congratulate Stuart on his success in his business adventure here in the U.S.A. You've come a long way Stuart! No one deserves this as much as you do. God Bless you and Shirley.

  • 5/5 stars May 19, 2011

    Just brilliant I now have a thriving business
    Mr rutter gave me the incentive to go forward with my computer repair business here in the UK
    And it has gone from leaps to bounds from all the excellent advice he has given me Along the way.
    hes a man that knows what hes doing his customer care service is second to none and I wish him all the luck in the world with his own business
    As I know it can only grow with the excellent reputation in which he holds not only in the UK but also in the USA.
    Kind regards Mr s.wassell

  • 5/5 stars April 22, 2011

    Stuart is a god...seriously,..I called him at least 50 times, he has been out promptly and I know he is always there for me7 days a week, anytime. Plus he is smart, social, good sense of humor and best prices in the country I think. I feel secure living here, knowing he is around
    If you don't beleive me..you can call and ask me
    Daniel French
    Brooksville

  • 5/5 stars April 21, 2011

    I consider Stuart Rutter my personal PC Guru, he does excellent work, I would recommend him to anyone.

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Virus removal, reformats, and software installs. now slideshows of personal pics for birthdays and weddings and funerals and looks like now where going to be setting up more virtual dj stations for more clubs so basicly its expanding im getting ask to repair more and more things im even getting gps to repair now so ask you never no you need it repairing i think i can ill have a go

Q. Describe three recent jobs you've completed.

A. Just compleated setting up a insurance companies network with 20 computers and 12 printers this looks like it could be ongoing aswell i think we are gona get the contract to take care of this after

Ongoing added anougher large screen tv at rbeach resturant for music videos and live video cam screening. It has become very populer since we set that up video and music screening it draws big crowds in on the weekends of all ages

Trying differant things as the computer market is changing big time right now a lot of people are changing to tablet pcs with android on them so im looking at repairing them seems like microsoft windows might becoming a thing of the past


Q. What advice do you have for a customer looking to hire a provider like you?

A. Dont just go for the cheapest tech you find. You'll probably end up regretting it and calling me after the cheap tech has gotten your computer into a mess.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Be carefull of the techs that just believe they can do the job and have very little training. I am Sony and Toshiba certified.

Q. What questions should a consumer ask to hire the right service professional?

A. First they should check them out then ask about there work and do they warranty there work if so how long do they warranty it then try to find any customers they have worked for and ask them questions word of mouth advertisments are the best you can get you cant beat that do good work and more follows

Q. What important information should buyers have thought through before seeking you out?

A. Just explain to me what the issues you are having with your computer, and what you were doing on the computer when the problem first came up.

Q. Why does your work stand out from others who do what you do?

A. My reputation is building so much. I'm also doing flat panel tv repairs now as well.

Q. What do you like most about your job?

A. The fact that I never stop learning. I am constantly keeping up to date and I learn something new everyday.

Q. What questions do customers most commonly ask you? What's your answer?

A. Customers are always asking what the best computer is, and I tell them one I built for myself. I customize it, and it has the best of everything I need in a computer.

Q. Do you have a favorite story from your work?

A. I once got an email that said it all. There are way too many "ID Ten T" errors from technicians who only THINK they know what they are doing.

Q. What do you wish customers knew about you or your profession?

A. I'm here to provide a quality service at a reasonable price. There are very few issues that I can't resolve if I'm given enough time.

Q. How did you decide to get in your line of work?

A. I moved to Florida from the UK was an industrial electrical technician. I found out here, though, that I couldn't handle the summer heat. I had always worked on computers in car plants in England, programing the robotics for the assembly lines, and it was my responsibility to fix them when they didn't work. My first gift to my American wife was a computer I built her myself.

Q. Tell us about a recent job you did that you are particularly proud of.

A. I fixed a resturant and bar up with a computer with a virtual DJ on it. The owner can now play both audio music and music videos on it.

Q. Do you do any sort of continuing education to stay up on the latest developments in your field?

A. I am constantly updating my knowledge of computer repair. I do contract work for Sony and Toshiba, as well as doing some Office Depot calls, so these companies expect me to stay on top of all the latest industry updates.

Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?

A. Flat Panel TVs are becoming a large part of my concern. Some people are now even using them as computer monitors. Touch Screen all-in-one computers are starting to take off at the moment as well, although they do have some reliability issues.

Q. Describe your most recent project, what it involved, how much it cost, and how long it took.

A. To fix the restaurant/grill up with the Virtual DJ and computer cost roughly about $500. The expense of Flat Panel TVs does not figure into that as the restaurant already had these installed. Acquiring the music videos isn't figured into that cost either as the owner has undertaken that part of the expense.

Q. If you have a complicated pricing system for your service, please give all the details here.

A. My prices are contingent upon the difficulty of the issue, the time constraints, and whether data must be backed up for the constomer.

Q. If you were advising someone who wanted to get into your profession, what would you suggest?

A. It is very hard work, and there are many people who are trying to pretend they know what they are doing. If you don't have a good foundational knowledge of computers, you should probably get some good education in the field and work for a reputable company before branching out on your own.

Q. What is your greatest strength?

A. The fact that im honest if i dont think a computer is worth it i wont just fix it just to get the money out of them theres to many of the big companies that do that to these people that dont no nothing about computers ive seen olderly women spending as much as 200 dollars just to get a printer hooked up i usualy charge around 50 to 60 dollars for the same thing and ive seen these same companies being as i used to run calls for atleast two of them charging 180 dollars just to go and change the home page for a person

Q. Write your own question and answer it.

A. My question is do you want your computer fixed right the first time?
If you don't have the time and money to waste getting your computer fixed twice, bring it to me the first time. I'll make sure it's in working order when you get it back, or I'll let you know what it will take to make it work, and if it's more than I think you should spend or invest in an older model computer, I'll let you know that as well.

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