Q. Describe the most common types of jobs you do for your clients.
A. Virus removal, reformats, and software installs. now slideshows of personal pics for birthdays and weddings and funerals and looks like now where going to be setting up more virtual dj stations for more clubs so basicly its expanding im getting ask to repair more and more things im even getting gps to repair now so ask you never no you need it repairing i think i can ill have a go
Q. Describe three recent jobs you've completed.
A. Just compleated setting up a insurance companies network with 20 computers and 12 printers this looks like it could be ongoing aswell i think we are gona get the contract to take care of this after
Ongoing added anougher large screen tv at rbeach resturant for music videos and live video cam screening. It has become very populer since we set that up video and music screening it draws big crowds in on the weekends of all ages
Trying differant things as the computer market is changing big time right now a lot of people are changing to tablet pcs with android on them so im looking at repairing them seems like microsoft windows might becoming a thing of the past
Q. What advice do you have for a customer looking to hire a provider like you?
A. Dont just go for the cheapest tech you find. You'll probably end up regretting it and calling me after the cheap tech has gotten your computer into a mess.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. Be carefull of the techs that just believe they can do the job and have very little training. I am Sony and Toshiba certified.
Q. What questions should a consumer ask to hire the right service professional?
A. First they should check them out then ask about there work and do they warranty there work if so how long do they warranty it then try to find any customers they have worked for and ask them questions word of mouth advertisments are the best you can get you cant beat that do good work and more follows
Q. What important information should buyers have thought through before seeking you out?
A. Just explain to me what the issues you are having with your computer, and what you were doing on the computer when the problem first came up.
Q. Why does your work stand out from others who do what you do?
A. My reputation is building so much. I'm also doing flat panel tv repairs now as well.
Q. What do you like most about your job?
A. The fact that I never stop learning. I am constantly keeping up to date and I learn something new everyday.
Q. What questions do customers most commonly ask you? What's your answer?
A. Customers are always asking what the best computer is, and I tell them one I built for myself. I customize it, and it has the best of everything I need in a computer.
Q. Do you have a favorite story from your work?
A. I once got an email that said it all. There are way too many "ID Ten T" errors from technicians who only THINK they know what they are doing.
Q. What do you wish customers knew about you or your profession?
A. I'm here to provide a quality service at a reasonable price. There are very few issues that I can't resolve if I'm given enough time.
Q. How did you decide to get in your line of work?
A. I moved to Florida from the UK was an industrial electrical technician. I found out here, though, that I couldn't handle the summer heat. I had always worked on computers in car plants in England, programing the robotics for the assembly lines, and it was my responsibility to fix them when they didn't work. My first gift to my American wife was a computer I built her myself.
Q. Tell us about a recent job you did that you are particularly proud of.
A. I fixed a resturant and bar up with a computer with a virtual DJ on it. The owner can now play both audio music and music videos on it.
Q. Do you do any sort of continuing education to stay up on the latest developments in your field?
A. I am constantly updating my knowledge of computer repair. I do contract work for Sony and Toshiba, as well as doing some Office Depot calls, so these companies expect me to stay on top of all the latest industry updates.
Q. What are the latest developments in your field? Are there any exciting things coming in the next few years or decade that will change your line of business?
A. Flat Panel TVs are becoming a large part of my concern. Some people are now even using them as computer monitors. Touch Screen all-in-one computers are starting to take off at the moment as well, although they do have some reliability issues.
Q. Describe your most recent project, what it involved, how much it cost, and how long it took.
A. To fix the restaurant/grill up with the Virtual DJ and computer cost roughly about $500. The expense of Flat Panel TVs does not figure into that as the restaurant already had these installed. Acquiring the music videos isn't figured into that cost either as the owner has undertaken that part of the expense.
Q. If you have a complicated pricing system for your service, please give all the details here.
A. My prices are contingent upon the difficulty of the issue, the time constraints, and whether data must be backed up for the constomer.
Q. If you were advising someone who wanted to get into your profession, what would you suggest?
A. It is very hard work, and there are many people who are trying to pretend they know what they are doing. If you don't have a good foundational knowledge of computers, you should probably get some good education in the field and work for a reputable company before branching out on your own.
Q. What is your greatest strength?
A. The fact that im honest if i dont think a computer is worth it i wont just fix it just to get the money out of them theres to many of the big companies that do that to these people that dont no nothing about computers ive seen olderly women spending as much as 200 dollars just to get a printer hooked up i usualy charge around 50 to 60 dollars for the same thing and ive seen these same companies being as i used to run calls for atleast two of them charging 180 dollars just to go and change the home page for a person
Q. Write your own question and answer it.
A. My question is do you want your computer fixed right the first time?
If you don't have the time and money to waste getting your computer fixed twice, bring it to me the first time. I'll make sure it's in working order when you get it back, or I'll let you know what it will take to make it work, and if it's more than I think you should spend or invest in an older model computer, I'll let you know that as well.