FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$75 per hour. Some tasks, such as virus removals, are usually done at a flat rate.
- What education and/or training do you have that relates to your work?
We are CompTIA A+ and Network+ certified. Also, the owner has two college degrees related to Computer Science.
- What types of customers have you worked with?
We manage many small business networks who do not have full-time technical staff. We also perform virus removals, data recovery, and hardware repair and upgrades frequently. Residential customers are valuable to us, too. About half of our clients are not in business.