Iceberg Air Conditioning and Heating

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Type of water heater

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Responds in about 4 hours

Introduction: We strive to serve local families at the highest level so they can enjoy safe and comfortable lives. We have been in business for 10 years and are passionate about our customer's experience from the first phone call to the end of their repair. We have the most qualified customer service representatives, service technicians, and install technicians around!

Overview

Hired 52 times

Serves Winter Haven, FL

Background checked

65 employees

10 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

9 photos

Specialties

Type of water heater

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Reviews

Customers rated this pro highly for professionalism, punctuality, and work quality.

Excellent 4.9

15 reviews

5

93%

4

0%

3

7%

2

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1

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Read reviews that mention:

Jenis G.

Mar 8, 2024

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Hired on Thumbtack

Met Joel and was impressed with his in depth knowledge on how to resolve my issue. He explained what I did not understand and quickly answered all of my questions. I would definitely recommend. Thank you

Details: Routine maintenance • Only warm air is blowing from the vents • Outside • Outside • House

Central Air Conditioning Repair or Maintenance

Thumbtack Customer

Mar 7, 2024

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From Google

This company is wonderful, technicianAaron came out to my home to give a quote for our hot water heater. He was amazing , polite and respectful. Very informative on all of all of the options to repair or replace our hot water heater we will definitely be calling back with for their service. Thank you again

Iceberg Air Conditioning and Heating's reply

Thank you so much for taking the time to give us a 5-star review - that’s really exciting to hear! We're glad you had a positive experience with Aaron here at Iceberg Home Services. We look forward to helping you with services in the future. Have a wonderful day!

Thumbtack Customer

Mar 5, 2024

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From Google

Aaron was my service tech who did an excellent job of checking everything on my unit. There was one weak part that needed to be replaced and Connor helped me out on the pricing of that. This is a great company to do business with and I recommend them highly !

Iceberg Air Conditioning and Heating's reply

Thank you so much for your kind words about Aaron and Connor, and for taking the time to leave us such a wonderful review! We are so thrilled to hear that you enjoyed your service experience with Iceberg Home Services, and we are glad that you are recommending us to others. We strive to provide excellent customer service and quality work, and we appreciate your feedback! Thanks again and have a great day! Iceberg Home Services

Thumbtack Customer

Mar 5, 2024

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From Google

Very professional service. Cleaned and checked all components and gave my recommendations. They installed our system in 2019 and we have always been treated with respect and no pressure ever. Very happy with our tech Kitt.

Iceberg Air Conditioning and Heating's reply

Thank you so much for the 5-star review! We are thrilled to hear that your experience with Kitt and Iceberg Home Services was professional and pleasant. We always strive to provide our customers with the best service possible, and we're glad that we were able to meet your expectations. We value your loyalty, and we look forward to working with you again soon. If there is anything else we can do for you, please don't hesitate to reach out.

Thomas M.

Aug 1, 2023

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Hired on Thumbtack

Great company with high customer service. Aaron the technician, was very knowledgeable and thorough. Would definitely recommend them for other projects.

Details: Repair • The power is on, but the fan won't run • Routine maintenance • Attic • Outside • House

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

Sydney Biancardi

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Here at iceberg, we strive for 100% transparency so therefore we do not provide pricing over the phone. We offer free estimates on site because there are a lot of factors that go into play when quoting a job. We will strive to provide the best price based off the value that we provide.
What is your typical process for working with a new customer?
We will set up a free estimate or do service call fee depending on type of job need, then we will go out to customers residence and then provide accurate job and pricing info based of discovery inspection on said issues.
What advice would you give a customer looking to hire a provider in your area of work?
Remember Lowest price isn't always the best way to go. Alot of customers want the lowest price with the best service, that just does not happen, therefore our prices reflect our quality and value of work we provide. Make