AGeekOnDemand

Top Pro

$99

estimated price

Select a service

Zip code

Computer issue

Computer type

Desktop or laptop

Responds in about 49 min

Introduction: WE DO NOT FIX BROKEN, CRACKED, DAMAGED DEVICES or SCREENS. We do not work on any hardware related issues. We record all calls to ensure the highest quality of service and security when dealing with clients. We charge $99 hourly with a one hour minimum for both Onsite and Remote Tech Support. There is a one time $25 travel fee each time we meet at your location. With over 10 years experience working with clients of all types, over many states, we've seen nearly everything, and fixed it too. Always happy to explain solutions step by step if desired. We can meet online, or at a location you choose.

Overview

Current Top Pro

Hired 52 times

4 similar jobs done near you

Background checked

10 employees

14 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

Featured Projects

14 photos

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Specialties

Computer type

Computer issue

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Great 4.7

15 reviews

5

87%

4

0%

3

13%

2

0%

1

0%

Read reviews that mention:

Dennis f.

Feb 15, 2024

·

Hired on Thumbtack

If you are overwhelmed by computer technology and require an expert to fix your problem or to set up and connect your components like me, David is your guy. He not only got all of my components set up and working properly he also made sure I understood what pitfalls to avoid, and what resources are needed to ensure my computer is optimized. He did all the hard work, but also offered to teach me how to do it as well, if I wanted to learn the ins and outs of the process. He is efficient, respectful, kind, and very understanding of someone like me who lacks the knowledge to get the job done right. I highly recommend AGEEKONDEMAND.com and David in particular to solve your technical challenges.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Darrell M.

Jan 29, 2024

·

Hired on Thumbtack

He came over, spent as much time as we needed explaining as well as walking us through The issues we were having with the computer and how to better understand why we had the problems we had

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc. • At the pro’s location

Computer Repair

Irene S.

Aug 4, 2022

·

Hired on Thumbtack

Dave was great he fixed our computer and printer. Also got us a trial period for streaming YouTube TV. And made sure I understood how to use it. I highly recommend AGEEK.

Details: Personal • PC laptop hard drive • My home, venue, etc.

AGeekOnDemand's reply

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Data Recovery Service

Nicholas M.

Oct 24, 2022

·

Hired on Thumbtack

Overall it wasn't a horrible experience however it didn't leave the best impression either. I set this up due to my computer breaking down and needing to be repaired for school use primarily. The soonest appointment would be when I was working so I had my partner here to allow the tech in and do the work. Previously, I was asked for the components list because it was a custom computer. Once the work was completed and the tech paid, I got home and checked it out. Everything was good however the 1TB HDD was missing. Not physically, the computer was not recognizing it at all. I texted and advised of what was missing (the HDD is listed on the components list) and was asked if I had done anything as far as updates, being that it could've gone bad. I hadn't done anything to the computer at all aside from turning it on and checking the hard drives. Another appointment with the same tech was scheduled on a day I would be available to fix the missing hard drive. The day comes around, the hard drive is fixed and visible to the computer... and I'm charged a second fee? Being that I'm not a confrontational person, I paid it again even though it was to fix something from the previous repair. Essentially, instead of saving money I ended up paying the same exact amount I would've (if not more) brought the computer to Geek Squad or something like that. Lesson learned.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

AGeekOnDemand's reply

Dear Nicholas, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. With our first visit, we felt the first person we worked with was satisfied when we left. They'd confirmed formatting both hard drives and the installation of Windows 10. The second visit, we worked with a different person who also seemed satisfied after we formatted both drives a second time, and installed Windows 11 for no additional cost. It is possible there was a miscommunication between two different parties at two different times as to what needed to be accomplished to ensure everyone was satisficed. We're very sorry. Please feel free to reach out to us at 1-833-429-GEEK with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you again.

Computer Repair

Barbara A.

Jul 26, 2023

·

Hired on Thumbtack

David is absolutely super; couldn't ask for better. Won't think of going elsewhere anymore.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

AGeekOnDemand's reply

Barbara, it was a pleasure working with you. Thank you for the excellent review. Looking forward to helping in the future any way we can. Contact us anytime. AGeekOnDemand.com

Computer Repair

Credentials

Background Check

Daniel Mitchell

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We charge $99 hourly with a one hour minimum for On-site Tech Support. Also, due to Covid-19 we offer Remote Support at a reduced rate of $75 hourly with a one hour minimum. We accept any major credit or debit card. We give all clients free Antivirus and and a Cleaner. Unlike other companies, we do not charge per problem solved. So if you show us multiple devices, and we fix them in an hour, we only bill for one hour.
What is your typical process for working with a new customer?
We offer tech support in 10 different cities and need to first determine a customer's location, and if they need On-Site, or Remote Support. Once that is established, we can schedule a time and location to meet.
What education and/or training do you have that relates to your work?
Microsoft Certified Systems Engineer (MCSE), Apple Certified Support Professional (ACSP), M365F, COMP TIA,

AGeekOnDemand

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