Bay 2 Bay Plumbing & Drains, LLC

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7 open slots

in the next 3 days

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A service call at your home will allow the pro to identify the issue and get you an accurate quote. They can usually do the job same-day.

Responds in about 1 min

Introduction: Our goal is to bring exceptional quality service and integrity back to the plumbing trade by treating our customers the way we would want to be treated while offering top notch , professional service at a reasonable rate.

Overview

Hired 38 times

Serves Zephyrhills, FL

Background checked

License verified

7 employees

3 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Scheduling policy

You can reserve this pro up to 28 days in advance. They'll need at least …Read more

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Stripe.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

46 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

31 reviews

5

94%

4

0%

3

3%

2

0%

1

3%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Dawn G.

Aug 21, 2023

·

Hired on Thumbtack

They were fast and went the extra mile. I usually wait before giving a review just to make sure the craftsmanship holds up. Their work was excellent. I would recommend this company for plumbing a million times over. Thanks for the great work and responsiveness, Team Bay 2 Bay Plumbing!

Details: No, repair is not urgent • No, the building is not currently flooded • Shower or bathtub • House

Bay 2 Bay Plumbing & Drains, LLC's reply

Thank you Dawn. We appreciate you taking the time to leave us a positive review. It means a lot and we will continue to strive to provide exceptional customer service and quality, timely plumbing professionalism.

Plumbing Pipe Repair

Adrian L.

Jul 6, 2023

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Hired on Thumbtack

Professional and thorough. Clearly communicated the issue and fixed a job that normally take 2 days in a day. High recommend using this company for all your plumbing needs.

Details: Yes, repair is urgent • Multiple drains have issues • Part of a larger issue with the plumbing system • Gurgling sounds • Unpleasant odor • Other issue • Clogging • Slow draining • Leaking (problem area known) • House

Bay 2 Bay Plumbing & Drains, LLC's reply

thank you Adrian! We really appreciate the feedback and look forward to being your plumber in the future.

Plumbing Drain Repair

Carlos G.

Nov 14, 2023

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Hired on Thumbtack

👍🏽👍🏽Tyler was very helpful and was most thorough vs the other plumbers who came to give estimates. He went to other sinks/bathrooms to make sure what kind of piping my house had and then advised me what my next step should be. Everyone else just took a quick look and gave me an estimate 👎🏽

Details: Other pipe installation needs • Hook-up appliance or fixture • House

Bay 2 Bay Plumbing & Drains, LLC's reply

Thank you for the kind review Carlos. We strive to be as thorough and informative as we can with our customers. We hope you'll never need us again but I'm the event you do, we look forward to being there for you when you need us. Kindest regards.

Plumbing Pipe Installation or Replacement

Andrew T.

Oct 23, 2023

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Hired on Thumbtack

Excellent job and amazing customer service! Would recommend for all your plumbing needs!

Details: 1 shower or bathtub • Combination shower and bathtub • Leaking faucet or shower head • House

Bay 2 Bay Plumbing & Drains, LLC's reply

Thank you for your feedback Andrew and we look forward to being your go to plumber in the future.

Shower and Bathtub Repair

Thumbtack Customer

Oct 6, 2023

·

From Google

Tyler was awesome. Very competent, knowledgeable, friendly, polite, respectful, and a consummate professional. Outstanding customer service and fully explained his scope of work and performed his job flawlessly and efficiently. Franky, he exceeded our expectation and (if we have any plumbing needs) we will not hesitate to contact Bay 2 Bay and request Tyler to do the job. Hopefully, Bay 2 Bay will continue to provide cost-competitive service and adhere to the highest standards of professionalism and integrity; as we would like to stay w/ you folks for the foreseeable future.Thank you,John D. & FamilyWesley Chapel, FL

Bay 2 Bay Plumbing & Drains, LLC's reply

Thank you for taking the time to leave such a kind and detailed review, John. We are delighted to hear that Tyler provided exceptional service and exceeded your expectations. We take pride in our team's competence, knowledge, and professionalism, and it's great to know that Tyler demonstrated these qualities during his visit. We appreciate your trust in our company and look forward to serving you and your family in the future.

Credentials

License

License Type: Certified Plumbing Contractor (FL)

License verified on 10/28/2022

Background Check

Joshua Gartner

FAQs

How did you get started doing this type of work?
I have always been mechanically inclined but after my career in the army, I got a job with a premier, national plumbing company where I worked my way up to a certified field trainer and supervisor. After many years doing this I felt I could offer the same exceptional service at a much lower cost.
What advice would you give a customer looking to hire a provider in your area of work?
Don't hire the cheapest guy. Good work isn't cheap and cheap work isn't good. Get multiple estimates and generally go with the middle estimate. Obviously use common sense when doing so. Don't throw your money away paying for a premium name company but don't hire a fly by night handyman either. You'll end up paying more later in the long run with cheap labor.
What questions should customers think through before talking to professionals about their project?
1) Are you licensed & insured? 2)What kind of warranty or guarantee do you offer? 3) Do you offer senior/military discounts? 4) Do you offer free estimates? 5) How many years experience do you have?