FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on competitive market analysis for the Greater Atlanta region. Each service has a set fee based on the length of the service and the number of pets. We offer package discounts for ongoing weekly services as well as cat visits, overnight care, and boarding. Discounts are based on number of services booked.
- What is your typical process for working with a new customer?
Our very first step is to learn about your pets' specific needs. Understanding these upfront helps us customize their service. Our software system/app allows clients to create an account, update pet information, request service, pay invoices, and communicate with their Fetch! provider. Our technology is a tool that only enhances your service, it is never used to replace the human interaction that makes us great.
- What education and/or training do you have that relates to your work?
Our "Furless Pack Leader," Tamara, has over 15 years of experience in the professional dog walking, pet sitting industry! Her business has maintained stellar reviews with happy clients throughout! Her focus is quality care, and she never cuts corners, which is why your satisfaction is guaranteed. We are successful because we treat every client like they are our only client.