FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Please note the weekend, after-hours, and distance changes. For Home Organizing I have a 4 hour minimum. Anything less, and nothing is truly accomplished. WEEKENDS: There is a 20% up charge to the flat rate or a $25 one time gas fee whichever is greater. AFTER-HOURS: For any work needing to be done after hours, whether interior design or organizing related, there is a 25% hourly increase to the base pay. This could also be the $25 one time gas fee depending on location. HOLIDAYS: There is a 20% up charge to the flat rate or a $25 one time gas fee fee whichever is greater. LOCATION: For confirmed appointments more than 30 miles from the office the flat fee increases to $75 an hour. CONFIRMATION/CANCELLATION Confirmed jobs 20 miles or less will require a deposit equalling 2 hours at the flat rate quoted for that job. Cancelation less than 24 hours after confirmation requires a 2 hour payment. Confirmed Jobs more than 20 miles away will require a deposit of the 4 hour minimum at the time of scheduling. Cancellation less than 24 hours after confirmation requires a 4 hour payment. If a job is cancelled less than 48 hours before the scheduled time there is the option to reschedule or receive half of the deposit (2 hours maximum) back.
- What is your typical process for working with a new customer?
Consultation first! Scope of work outlined including time frame and a good line of communication the day of a redesign to ensure total shock and surprise.
- What education and/or training do you have that relates to your work?
I’ve been an office manager, a visual merchandiser, and 8 years of college to include marketing and business law.