FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
They should know that we do offer them and that the more you get the more you save. We also give discounts to veterans, first responders, as well as educators. My wife is an educator and I know the work it entails lol.
- What is your typical process for working with a new customer?
We strive to respond to all inquiries in under 2 minutes. We call, message, voicemail, and text to demonstrate our urgency to take care of our customers. We always like to either speak directly or in person with our customers first and foremost to get a more accurate scope of the project as this allows us to accurately quote the job. We will pick up any needed materials for the customer so that they don’t have to deal with the hassle. We communicate throughout the entire job with them as to make sure we stay on the same page. After everything is complete to their satisfaction we offer a lifetime warranty on our installations. Also if there is anything else the customer may need or require we don’t hesitate to fill that request.
- What education and/or training do you have that relates to your work?
I have over 10,000 On Job Training hours under my belt. Worked for a number of companies across a wide range of locations throughout the U.S I’m a licensed journeyman electrician. I still retain great standings with all of my previous employers, especially my Foreman’s. In addition I have been doing electrical on my on with my brother for almost 4 years and there truly isn’t a better feeling then running the family business with pride and a smile.