FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are not your average cleaning company! Our rates reflect our members "traffic pattern." Whether you need assistance with cleaning your entire commercial/residential space or a specific high traffic space. We can accommodate your needs. Recurring Interest? Join Aura Membership! Welcome to the Aura Membership family, where residential cleanliness meets unmatched convenience! Enjoy the luxury of weekly recurring cleanings, with your home always a priority on our schedule. We'll even lock in your preferred day and time, ensuring no one can book over you. Should you ever need to skip a cleaning, rest assured, we'll bank it as a credit for future use. But wait, there's more! As our valued member, you'll also receive a complimentary monthly deep clean to ensure your space is impeccably sanitized and refreshed. Experience the ease and pristine cleanliness of Aura Membership in your home. Join us today and elevate your living experience!
- What is your typical process for working with a new customer?
Complete our Intake Form Schedule an Evaluation (in-person walkthrough) Choose Member Package or Choose Non-Member Service
- What education and/or training do you have that relates to your work?
Our Team members have been trained by Cintas Professionals.