Q. Describe the most common types of jobs you do for your clients.
A. Desktop: repair, upgrades, virus recovery.
Laptop: display replacement, Power issues, virus recovery, custom builds.
WIFI secure home/office network setup!
Q. Describe three recent jobs you've completed.
A. Just repaired and replaced all computers for a business in Marietta.
Am going to a doctors office today to repair a laptop with virus issues, a desktop with what sounds like a hard drive and peripheral connection issues.
Upgraded memory for an HVAC company on there main network server and am working out an external backup strategy for the same business currently as well.
Q. What advice do you have for a customer looking to hire a provider like you?
A. I personally would use a local provider as you get several things that way which you will not get with a large provider or store. These things are very desirable, and would be attentiveness as a local provider cares more about customers (the business is more personal and directed towards you as a customer rather than the general public), attention to detail, total price (including travel etc) as many like me would come to your site or you can drop off at mine, also in the ed using a local provider of any service strengthens your local community as well.
Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?
A. I would think especially in the technical fields which www.rapidteck.com ( my service) is that in general they do not know if they are being told exactly what type of problem they have, and if they are being told everything about the costs and efforts involved. Technology in many ways has also become very personal such as your computer containing personal data. I personally attempt to do two things. The first is I try not to expose myself to there personal data (pictures etc which are in the computer), but I also try to make sure I save it for the customer as there is obviously a reason for it to be there.
Q. Why does your work stand out from others who do what you do?
A. Our work is done correctly always and we beat all given prices and quotes period.
We also have been working on computers since before the internet existed, and have been both the desktop and laptop lead for the Atlanta metro area for all major computer manufacturers in the US on multiple occasion's specifically for both DELL and HP/Compaq.
Q. What do you like most about your job?
A. I get to help my customers continue on successfully in the digital part of their lives