FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Discounts may be applied to remote pronlem resolution.
- What is your typical process for working with a new customer?
I scope the issue and then determine pricing.
- What education and/or training do you have that relates to your work?
I have over 25 years in IT in regards to networking, infrastructue support and network security, I also do telephony support.