FAQs
- What is your typical process for working with a new customer?
Once we discuss the project with the client, we usually do an onsite estimate to determine the scope. Offering suggestions and showing samples is followed by a free estimate for the work. After an agreement has been reached, we will order any necessary materials and schedule the installation date. Upon completion, we will walk the project with the client to review status and address any concerns if necessary.
- What education and/or training do you have that relates to your work?
Our estimators and installers all have years of practical hands on experience with every floor finish we provide. Continued training is always ongoing as we change and continue to grow.
- What types of customers have you worked with?
P&Q Flooring is a dedicated flooring contracting company. We refinish hardwood floors and sell and install new hardwood as well. We also sell and install carpet and vinyl planks. We do not dilute our services by offering counter tops and general contracting. However, we work in tandem with other companies that provide these services and can gladly refer you to a quality company.